Why, Alexandre causes trauma..? I thought he was nice. On Fri, Nov 16, 2018 at 12:40 PM C R <cajhne@xxxxxxxxx> wrote: > Happy you've found that support group you were looking for. :) > > Wishing you a speedy trauma recovery, > -C > > On Fri, 16 Nov 2018, 11:04 Niccolo Brogi <nkkollaw@xxxxxxxxx wrote: > >> ...in the meantime, I'm getting emails from people that see the whole >> thing exactly like me, and I assume fear harassment and won't say it out >> loud. >> >> How sad is this culture you've created. >> >> On Fri, Nov 16, 2018 at 9:50 AM C R <cajhne@xxxxxxxxx> wrote: >> >>> As someone who has worked many years alongside (at the desk next to) >>> customer service reps, I can verify that no amount of organisation or >>> pleasantries can quell the entitlement of anyone who thinks you owe them >>> something. Be that x feature in GIMP, or x release date for the next GIMP. >>> People are very much the same in that regard, and it's crushing to have to >>> deal with it all the time. >>> >>> People can be banned from the mailing list if they make too much of a >>> fuss, but I have to say Alexander's way of handling things is a nearly >>> flawless mix of not taking any shit (which, after all, why should GIMP >>> contribs suffer this after donating time to provide free software for the >>> world?) and being concise and helpful to those who approach with a >>> constructive attitude (as part of the community). >>> >>> We have not always seen eye to eye on things, but I'm always learning >>> stuff about handing trollish behaviour from this mailing list, thanks >>> primarily to Alex, also recognising the behaviour in myself and doing my >>> best to avoid making the same mistakes as people who can only complain >>> rather than be helpful (Alex PMs me if I go to far to the ranty side, even >>> in his defence). So that definitely isn't broken. >>> >>> Alex saves us on a regular basis from having to deal with trolls on all >>> our media platforms while keeping all ports of communication open for our >>> users. >>> >>> Every project should have one, but he's ours! ;) >>> >>> Just my thoughts. >>> -C >>> On Fri, 16 Nov 2018, 08:17 Alexandre Prokoudine via gimp-developer-list < >>> gimp-developer-list@xxxxxxxxx wrote: >>> >>>> пт, 16 нояб. 2018 г., 6:40 Trevor Rose tarose.trevor@xxxxxxxxx: >>>> >>>> > >>>> > 3 — the solution to the problem is to tighten up your communications >>>> > channels, and to use some other technology rather than just an email >>>> group, >>>> > and in which alternative system a person must be logged in, and each >>>> post, >>>> > thread and comment/reply is not only better organised, but can be >>>> > identified as per user ID, GROUP, and ROLE ... PLUS AND MOST >>>> IMPORTANTLY >>>> > you can constrain each unit of communication by using mandatory >>>> fields and >>>> > filters, in order to force clearer communication and remove some >>>> amount of >>>> > abuse, while also being able to ban anyone who takes their passion >>>> beyond >>>> > an accepted threshold/limit. >>>> > >>>> >>>> Hi Trevor, >>>> >>>> I'm afraid I'm not a big believer in technical constraints as means to >>>> manage a community. We have a history of making it difficult for people >>>> to >>>> contribute to GIMP in any way. I would hesitate to make it even harder. >>>> >>>> Your suggestion boils down to making initial communication more >>>> complicated >>>> while, indeed, more structured. It also seems to suggest some sort of >>>> pre-moderation which puts a heavier burden on those of us involved with >>>> moderation. >>>> >>>> So mailing lists are a tool that keeps communication open enough and >>>> takes >>>> just about the right amount of time to keep our sanity at the cost of >>>> rare >>>> outbursts like this one. >>>> >>>> Having said all that, I would still appreciate examples of what you >>>> consider superior communication channels. >>>> >>>> Alex >>>> >>> _______________________________________________ >>>> gimp-developer-list mailing list >>>> List address: gimp-developer-list@xxxxxxxxx >>>> List membership: >>>> https://mail.gnome.org/mailman/listinfo/gimp-developer-list >>>> List archives: https://mail.gnome.org/archives/gimp-developer-list >>>> >>> -- >> Niccolo. >> > -- Niccolo. _______________________________________________ gimp-developer-list mailing list List address: gimp-developer-list@xxxxxxxxx List membership: https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives: https://mail.gnome.org/archives/gimp-developer-list
