Re: An update on RHEL moving to issues.redhat.com

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On Sat, Sep 9, 2023 at 4:17 AM Sandro <lists@xxxxxxxxxxxxx> wrote:
>
> On 09-09-2023 05:33, Brendan Conoboy wrote:
> > On Fri, Sep 8, 2023 at 7:34 PM Maxwell G <maxwell@xxxxxxx> wrote:
> >
> >> 2023-09-09T01:05:39Z Brendan Conoboy <blc@xxxxxxxxxx>:
> >>
> >>> All new issues found or desired in RHEL (Or CentOS Stream) need to be
> >>> filed on issues.redhat.com[http://issues.redhat.com].
> >> Hi Brendan,
> >>
> >> Thanks for the update.
> >>
> >> How can I watch (i.e. get email notifications about) specific packages'
> >> bugs in Jira like I could with
> >> <https://bugzilla.redhat.com/userprefs.cgi?tab=component_watch>? I
> >> currently watch ansible-core bugs so I can keep up with RHEL changes and
> >> properly maintain the ansible community package in EPEL.
> >>
> >
> > Hey, this is a great question, especially because I have a decent answer
> > ;-)  I don't think there is an exact analogue, but this approach will
> > probably do what you want, and maybe be even better:
> >
> > 0. I'm assuming you've created an account and are logged in.
> > 1. Visit issues.redhat.com, open the Issues drop-down menu, and select
> > Search.
> > 2. Enter this search term: "project = RHEL and component = ansible-core"
> > and click "Search". You'll see all current issues.  This is called a filter
> > and it works approximately like an SQL query. It's fast.
> > 3. Click the "Save as" button just above the dialogue box. This will let
> > you save the filter for later use, sharing, etc. Let's say you call it
> > "epel ansible-core bugs"
> > 4. Return to the Issues drop-down menu and select "Manage Filters". You'll
> > be taken to a page that shows all the filters you own, probably just "epel
> > ansible-core bugs" to start.
> > 5. On the row showing "epel ansible-core bugs" you'll see a column with a
> > link titled "Subscribe".  Pick the frequency you'd like to have it run, and
> > you'll get an email with the results of the filter on that frequency.
> > 6. Soon you'll get tired of seeing the same stuff, and want to change the
> > filter to something like "project = RHEL and component = ansible-core and
> > (createdDate > -1d OR updatedDate > -1d)".  You can do that, save it to the
> > same filter, and you'll get that report instead.
> >
> > There's a ton of documentation, youtube videos, etc out there on Jira
> > intrinsics like this.  If we find that there's a need for some
> > Fedora-flavored documentation to support EPEL that's cool, let's figure out
> > where to put it and we'll make it happen.
>
> I think you just made perfectly clear why Jira is a beast [1] not aimed
> at usability. I hope Red Hat will heed the feedback of their customers
> once that beast is unleashed upon them.

Customers are directed to the Customer Portal for defects, issues, and
support help in general.

josh

> For context: Years ago I had to manage a stack of Atlassian tools, with
> Jira being one of them. We came from Bugzilla. I hated it ever since.
> Adding insult to injury: the development process didn't improve. Yes
> managers were able to produce nice graphics, but developers in that
> company were still the same old Java boneheads. It's true what they say
> about old dogs.
>
> Since there are now two issue trackers on the redhat.com domain
> (bugzilla.rh.c and issues.rh.c), would it be an idea to migrate
> bugzilla.rh.c to bugzilla.fp.o (or better bugs.fp.o)?
>
> [1] At least Atlassian sort of admit it by choosing the name Jira:
> https://en.wikipedia.org/wiki/Zilla_(Godzilla)
>
> -- Sandro
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