Re: F24, small backward steps

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On 09/13/2016 12:31 PM, Bastien Nocera wrote:
> For which one of the problems you listed? It would certainly have been interesting to list those in your original mail.
It was the first problem, the one with deja-dup
> 
> ----- Original Message -----
>> On 09/13/2016 11:09 AM, Daniel P. Berrange wrote:
>>> On Tue, Sep 13, 2016 at 10:00:32AM -0500, Michael Catanzaro wrote:
>>>> Hi,
>>>>
>>>> To be clear, the problem is that a small handful of package maintainers
>>>> (including Bastien) are collectively "responsible" for all of the GNOME
>>>> and freedesktop components in Fedora (including fprintd), and it's
>>>> simply not reasonable to expect them to read all the bugs that are
>>>> assigned to them, let alone take the time to forward them upstream. If
>>>> you use Red Hat Bugzilla, the right developers may never notice your
>>>> bug report at all.
>>>>
>>>> You have a much better chance filing bugs upstream. You should only use
>>>> Red Hat Bugzilla for these components if you happen to know there is a
>>>> specific maintainer who actually looks at the Red Hat bugs for that
>>>> specific component, or if you're planning to propose it as a release
>>>> blocker, or if you just don't care whether anybody sees your bug. If
>>>> you have a packaging bug then it's the right place, but please ping
>>>> someone to be sure it gets noticed.
>>>>
>>>> Of course this is not how Bugzilla is intended to work, but it is how
>>>> it actually works for GNOME stuff. It's unfortunate, but without some
>>>> Launchpad-style automatic bug forwarding, this is going to remain the
>>>> case indefinitely.
>>>
>>> This is a truly awful experiance from POV of a Fedora user filing bugs :-(
>>> We've set a silent trap for them with no warning of the fact that their
>>> bug reports are going to be ignored until Fedora EOL procedure closes
>>> them :-(
>>>
>>> Even if we can't enhance Red hat Bugzilla, we can at least do more to
>>> alert users to this so they stand a chance of doing the right thing.
>>>
>>> eg, update the component description to tell user to file in GNOME
>>> bugzilla instead, and have a bot that adds a comment to any new bugs
>>> that are still filed, closing them WONTFIX and asking the user to
>>> re-open against upstream GNOME bugzilla, instead of leaving the bug
>>> open and ignored until Fedora EOL.
>>>
>>> Regards,
>>> Daniel
>>>
>> Thanks for recognizing this.  I am the OP.  I pretty quickly got a
>> response suggesting that I file a bug report "upstream".  I did that, or
>> so I thought, and immediately got a response from someone that it was
>> the wrong place or list followed by another declaring the matter closed.
>> I went back to my day job.
>>
>>
>> --
>> Roger Wells, P.E.
>> leidos
>> 221 Third St
>> Newport, RI 02840
>> 401-847-4210 (voice)
>> 401-849-1585 (fax)
>> roger.k.wells@xxxxxxxxxx
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>>
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-- 
Roger Wells, P.E.
leidos
221 Third St
Newport, RI 02840
401-847-4210 (voice)
401-849-1585 (fax)
roger.k.wells@xxxxxxxxxx
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