On 09/13/2016 11:09 AM, Daniel P. Berrange wrote: > On Tue, Sep 13, 2016 at 10:00:32AM -0500, Michael Catanzaro wrote: >> Hi, >> >> To be clear, the problem is that a small handful of package maintainers >> (including Bastien) are collectively "responsible" for all of the GNOME >> and freedesktop components in Fedora (including fprintd), and it's >> simply not reasonable to expect them to read all the bugs that are >> assigned to them, let alone take the time to forward them upstream. If >> you use Red Hat Bugzilla, the right developers may never notice your >> bug report at all. >> >> You have a much better chance filing bugs upstream. You should only use >> Red Hat Bugzilla for these components if you happen to know there is a >> specific maintainer who actually looks at the Red Hat bugs for that >> specific component, or if you're planning to propose it as a release >> blocker, or if you just don't care whether anybody sees your bug. If >> you have a packaging bug then it's the right place, but please ping >> someone to be sure it gets noticed. >> >> Of course this is not how Bugzilla is intended to work, but it is how >> it actually works for GNOME stuff. It's unfortunate, but without some >> Launchpad-style automatic bug forwarding, this is going to remain the >> case indefinitely. > > This is a truly awful experiance from POV of a Fedora user filing bugs :-( > We've set a silent trap for them with no warning of the fact that their > bug reports are going to be ignored until Fedora EOL procedure closes > them :-( > > Even if we can't enhance Red hat Bugzilla, we can at least do more to > alert users to this so they stand a chance of doing the right thing. > > eg, update the component description to tell user to file in GNOME > bugzilla instead, and have a bot that adds a comment to any new bugs > that are still filed, closing them WONTFIX and asking the user to > re-open against upstream GNOME bugzilla, instead of leaving the bug > open and ignored until Fedora EOL. > > Regards, > Daniel > Thanks for recognizing this. I am the OP. I pretty quickly got a response suggesting that I file a bug report "upstream". I did that, or so I thought, and immediately got a response from someone that it was the wrong place or list followed by another declaring the matter closed. I went back to my day job. -- Roger Wells, P.E. leidos 221 Third St Newport, RI 02840 401-847-4210 (voice) 401-849-1585 (fax) roger.k.wells@xxxxxxxxxx -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://lists.fedoraproject.org/admin/lists/devel@xxxxxxxxxxxxxxxxxxxxxxx
