On Tue, Sep 13, 2016 at 10:00:32AM -0500, Michael Catanzaro wrote: > Hi, > > To be clear, the problem is that a small handful of package maintainers > (including Bastien) are collectively "responsible" for all of the GNOME > and freedesktop components in Fedora (including fprintd), and it's > simply not reasonable to expect them to read all the bugs that are > assigned to them, let alone take the time to forward them upstream. If > you use Red Hat Bugzilla, the right developers may never notice your > bug report at all. > > You have a much better chance filing bugs upstream. You should only use > Red Hat Bugzilla for these components if you happen to know there is a > specific maintainer who actually looks at the Red Hat bugs for that > specific component, or if you're planning to propose it as a release > blocker, or if you just don't care whether anybody sees your bug. If > you have a packaging bug then it's the right place, but please ping > someone to be sure it gets noticed. > > Of course this is not how Bugzilla is intended to work, but it is how > it actually works for GNOME stuff. It's unfortunate, but without some > Launchpad-style automatic bug forwarding, this is going to remain the > case indefinitely. This is a truly awful experiance from POV of a Fedora user filing bugs :-( We've set a silent trap for them with no warning of the fact that their bug reports are going to be ignored until Fedora EOL procedure closes them :-( Even if we can't enhance Red hat Bugzilla, we can at least do more to alert users to this so they stand a chance of doing the right thing. eg, update the component description to tell user to file in GNOME bugzilla instead, and have a bot that adds a comment to any new bugs that are still filed, closing them WONTFIX and asking the user to re-open against upstream GNOME bugzilla, instead of leaving the bug open and ignored until Fedora EOL. Regards, Daniel -- |: http://berrange.com -o- http://www.flickr.com/photos/dberrange/ :| |: http://libvirt.org -o- http://virt-manager.org :| |: http://autobuild.org -o- http://search.cpan.org/~danberr/ :| |: http://entangle-photo.org -o- http://live.gnome.org/gtk-vnc :| -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://lists.fedoraproject.org/admin/lists/devel@xxxxxxxxxxxxxxxxxxxxxxx
