On Tue, 2010-11-09 at 13:27 -0500, Bill Nottingham wrote: > Matthew Miller (mattdm@xxxxxxxxxx) said: > > > B/c the perception I get is that only the desktop-oriented folks know > > > what users want or need and the server-oriented folks do not. > > > I think that's in error, too. > > > > In fact, us server-oriented folks are often blessed with working directly > > with actual users every day. > > Right, but that just leads to informing people that what users desparately > need is a beating. Or it leads to the development of an expertise or an intuition about the complaints and issues a user actually runs into or about how the systems are actually being used. For example - talking to my former co-workers at a .edu I've determined that a LARGE number of users are no longer using local mail tools at all. They've transitioned exclusively to using gmail for all their accounts. The younger users in particular are expecting access to their information from all their devices independently - which gmail provides. -sv -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/devel