Re: msn registration

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I forwarded this message to Gary Moulton one of the Vice-Presidents of
Microsoft and it will be interesting to see the response.

Tom
----- Original Message ----- 
From: "Lorenzo Prince" <lorenzo@xxxxxxxxxxxxxxxxxxx>
To: <blinux-list@xxxxxxxxxx>
Sent: Saturday, May 31, 2003 16:36
Subject: Re: msn registration


> I think about the only thing to do is to sue Microsoft.  Sounds crazy, but
> unfortunately it's true.  Even if you could get to the link, the audio
> file that is provided is "intentionally garbled" according to the page
> where I found it.  And if you try to listen to it, it will take you many
> many tries before you gan get one you can halfway understand.  My wife
> still uses windows and I was trying to set her up with a passport so she
> could use the messenger, and so that's how I found out just how hard they
> intentionally make it for blind or visually impaired people to actually
> get a passport account.  It took me about an hour and a half just to get
> her signed up, and the majority of the time was spent going to the exact
> link to which you are referring over and over because their audio file was
> too garbled to understand.  Then when I called Microsoft in an attempt to
> resolve the problem, I got nothing but the royal run-around.  No one
> wanted to even take the time to listen.  One person told me she would let
> me talk to her supervisor to try to work out the problem and promptly put
> me on hold for 15 minutes only to hang up on me.  And then somebody
> finally gave me the number to their legal department, which turned out to
> be nothing more than a bunch of voice mail and prerecorded messages.
> So to briefly sum things up, I don't think we will get any cooperation
> from Microsoft and we will have to resort to legal remedies just like so
> many other people including the government have had to do in the past.
> Although this time, I hope the results are a little more favorable for us,
> as so far, Microsoft seems to still be able to continue doing everything
> the courts told them they can't do anymore, and seem to be able to get
> away with all of it somehow.
> I didn't mean to take up so much time and disk space ranting, but I felt
> this was probably the best place to let people know what Microsoft is
> doing now and what needs to be done to remedy the situation, since we were
> on the topic of setting up a passport account.
>
> Thanks for listening, and good luck!
> Lorenzo
>
> [In 'Doctor' mode], I spent a good ten minutes telling Emacs what I
> thought of it.  (The response was, 'Perhaps you could try to be less
> abusive.')
> -- Matt Welsh
>
> Cheryl Homiak staggered into view and mumbled:
>
> > Since centericq doesn't support registration, I went to www.msn.com. Is
the
> > passport there what I want to register for? At any rate, they had a
picture
> > where you type in the characters, and they had a link to use if you
can't see
> > the picture. Only, in lynx, it's (you guessed it) "unsupported url
scheme!"
> > Haven't tried it in link the chain yet. I'd like to know if there's an
easier
> > way to do this if anybody has accomplished it.
> > Thanks.
> >
> > Cheryl
> >
> >
> > _______________________________________________
> > 
> > Blinux-list@xxxxxxxxxx
> > https://www.redhat.com/mailman/listinfo/blinux-list
> >
>
>
> _______________________________________________
> 
> Blinux-list@xxxxxxxxxx
> https://www.redhat.com/mailman/listinfo/blinux-list



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