Re: Balsa -

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On 05/25/16 02:20, Tim wrote:
Allegedly, on or about 24 May 2016, Bob Goodwin sent:
I have tried to respond to this message a number of times without
success due, at least in part, to problems with my ISP's email system,
presently when I try to send that particular responding message to the
list via gmail instead of the Wildblue.net I get:

"Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the
server for the recipient domain wildblue.net by mx.wildblue.net.
[69.168.102.194].

The error that the other server returned was:
554 5.7.1 [P4] Message blocked due to spam content in the message."
The rejection may be down to how you're sending.  The address you use in
your "from" field may be checked by the servers your posting through, to
see if they want to allow it.  So, trying to post from a gmail account
through a wildblue SMTP server may just not work (though that seems a
particularly dumb domain for an ISP to block).
.

The advantage to posting through gmail is that I get an error message indicating the message is rejected by the wildblue mail server and a reason for rejection, spam in the case at hand. Sending the same message through the wildblue mail server produces no notice that the message has simply been dropped. I don't know what's happened until I see it has not shown up on the users list ...

My ISP is wildblue but they sold to Viasat and they, wildblue, are essentially just re-selling Viasat service. I've had this account for a bit more than ten years, initially wildblue had their own mail server and even provided space I could use to "paste" files, that was a plus.

After a few years they changed the e-mail to google, my address remained the same but I lost the paste-server. Gmail did a good job otherwise, their spam filtering seemed to work well.

More recently google stopped handling their e-mail and they are now providing Zimbra e-mail. The spam filtering is not as good, I rely on Thunderbird to filter a lot of it and even worse it is now taking out messages I want.

Getting these problems corrected is difficult, user contact is through "tech support" and tech support has no control over the spam filtering, they just take complaints and "escalate" them to some higher authority offering no ticket number or means of tracking the problem by the user ...

I can get good e-mail service with Thunderbird by using Gmail instead but that produces new mail addresses which creates more problems and we are hesitant to do that since it involves a large number of correspondents.

Your suggestion of Fastmail.com or something similar looks like a possible solution if we can endure the address change. I will consider trying that.

Bob


Also, as your mail goes through the internet, it passes through several
servers, that may do the same check.  And decide that mail written from
some domain ought to originate from it.

Gmail, itself, might do the same.  Deciding that some other SMTP server
is not an authorised poster for gmail mail.

See:  DNS SPF records for futher enlightenment/confusion.

While it's laudible to take steps to stop the sending of mail, I've yet
to come across any system that doesn't cause breakage for non-spammers.
Particularly when you have to work around a bad ISP.

It seems to be yet another push towards making people do their mail
through a website, and that's nearly the worst way to do it.

It appears the "spam" is the url's for several screenshots I included in my message.

When sent via Wildblue there is no error message, apparently it is
just spam and dumped without notice.
Okay, the spam checker may be erroneous, I don't like them for that
reason.  They can get overzealous, and decide that everything from some
domain is spam, regardless of the actual content.

SMTP blocking of spam can only really deal with it in two ways, without
generating more spam.  Silently kill it, or refuse to accept it during
the sending process (your mail program will fail during the attempt, and
may or may not show you an error response from the server).  If it were
to accept it, assess it, and try to reject it back to the sender
(afterwards), it'd look at the "from" address and return it there.
Spammers have been faking the "from" address for many years, so their
spam will either spam whoever they sent it to, or whomever's "from"
address they faked.

In addition I found that they had disabled my e-mail account which
lead to problems with my list subscription, the whole mess has been a
nightmare with a lot of time spent on the telephone. There has been no
explanation for any of this.
Could be an automated response from all the failed attempt to use it.

Some ISPs mail server is abysmal, and it can be well worth getting your
own domain name and using it with a professional mail service (ones that
know what they're doing, and let their customers do mail properly).
There are some inexpensive ones.  e.g. I believe Fastmail.com has a $25
per year service.

The other advantages of your own domain name, are that you're not tied
to your ISP.  If you want to move, you can, and you don't have to lose
your email address.  And you can create the email addresses that you
want and need (whether that be multiple addresses, or exactly the
address that you want, rather than some scrambled thing because someone
else on your ISP has the same name).




--
Bob Goodwin - Zuni, Virginia, USA
http://www.qrz.com/db/W2BOD
box10  FEDORA-23/64bit LINUX XFCE POP3
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