On 02/18/2013 04:12 PM, jonc issued this missive:
On 02/18/2013 07:06 PM, Joe Zeff wrote:
I don't think you can take comments on lists or forums to represent the
opinions and experience of average users.
I rather think you can, since that is where the average user is going
to go for help. If there is an avalanche of negative comments about the
way something has been implemented, or changed, or perceived as broken,
then there's obviously something real going on. Many, MANY bugfixes
have come about because of comments in user fora--not necessarily from
bugzillas.
If developers want to join in and say who they are, I think that's
great. If they are *afraid* to tell users they are developers, that says
something ugly about those users.
Or about the developers and their inability to take criticism (sometimes
very, VERY justified criticism).
----------------------------------------------------------------------
- Rick Stevens, Systems Engineer, AllDigital ricks@xxxxxxxxxxxxxx -
- AIM/Skype: therps2 ICQ: 22643734 Yahoo: origrps2 -
- -
- Blessed are the peacekeepers...for they shall be shot at -
- from both sides. --A.M. Greeley -
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