Jeff Spaleta <jspaleta@xxxxxxxxx> writes: > ... Even if there were enough monkeys to go around.. how do you > train them all? The medical community knows very well that triage is a high-grade skill --- you don't send junior personnel out to do it. Mike's evidently been doing triage for X-related bugs himself, and I'm sure that has something to do with the success level he's reporting. I'm not sure how we transfer this ancient medical technique into our setting, but for sure it requires a pretty decent skill level at the initial triage review. For most of the packages we "own", I believe there is only one developer assigned and so only one pair of eyeballs available --- if that person doesn't know the code pretty well then there's no hope anyway. (Unless we can suck in an upstream developer to help us review bug reports, which seems like a good idea to me...) For packages where there's actually a fair amount of expertise in-house, I think the lesson here is that the initial triage should be done by a more senior person not a more junior one. regards, tom lane