On Thu, May 26, 2005 at 11:02:58AM -0400, Mike A. Harris wrote: > Negative resolutions are just plain BAD. Some might call it > pedantic word games, but the fact is that it is all about providing > a positive user/customer experience, and by utilizing positive and > proactive language, the same results can be achieved as telling > someone "NOTABUG" or "WONTFIX" without coming off as rude or > obnoxious, simply by preferring the more positive sounding > resolutions, with a polite comment. Mike, I see where you're coming from, but I think this needs to be backed up with actual resources from Red Hat to help maintain Fedora Legacy. It's not good for the long term to provide a *falsely* positive experience -- currently, the explicit *plan* from Red Hat / Fedora is that bugs in older releases will be ignored, and it seems more honest to tell people WONTFIX even if that makes them upset -- unless there actually *will* be resources for dealing with the problem. I *do* really appreciate everyone from RH (and everywhere else) who has helped go through the open FC2 bugs and resolve them one way or another -- that's been very positive and good. More later. -- Matthew Miller mattdm@xxxxxxxxxx <http://www.mattdm.org/> Boston University Linux ------> <http://linux.bu.edu/> Current office temperature: 72 degrees Fahrenheit.
