On Thu, May 26, 2005 at 11:54:57AM -0400, Chris Ricker wrote: > > report is worth keeping" might be useful for making search easier but don't > > lose the data. > > How does closing a ticket lose any data? The report's still in the > database.... Closed is perhaps the wrong phrase. It wants to stay in the database in a state that doesn't imply "tough we don't care" which WONTFIX does imply. As has been suggested a CLOSED/NEEDINFO would have the right meaning