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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On 03/14/2016 11:52 AM, Kevin Fenzi wrote: > On Mon, 14 Mar 2016 10:32:57 -0400 > Matthew Miller <mattdm@xxxxxxxxxxxxxxxxx> wrote: > >> On Sun, Mar 13, 2016 at 06:20:23PM -0500, Alick Zhao wrote: >>> As an ask.fp.o moderator, I occasionally received emails from its >>> feedback link, and I believe other moderators should experience the >>> same. It seems like the emails are mostly asking questions, >>> especially on login issues. However, I do not know the answers, and >>> even if I know, there is no way to reply the questioner since the >>> email came from nobody@fp.o ... In my mind, it is better to change >>> the feedback link to something that directs the user to mailing >>> list or IRC, so that it is more likely to be answered. Any idea? > > I guess I would prefer to just drop it and replace with a link to > infrastructure trac and ask them to file a ticket? > > Right now the feedback form doesn't require a valid email, so some/many > of those feedback emails don't even have a way to reply to the > person. ;( >> >> I wanted to set up a "meta.ask.fedoraproject.org", but the software >> apparently didn't support that easily, so I wanted to set up a mailing >> list specifically for that meta discussion, but there was resistance >> to that too, and nothing happened. I've become increasingly >> frustrated and disenchanted with Ask -- I like the idea, and some >> awesome people are doing great stuff in helping users with it, but >> we're pushing uphill against the askbot engine and webforum culture >> norms (as opposed to Q&A site norms). > > Yeah. Additionally right now it's still running on rhel6 and django1.4 > (which is now insecure, and will grow increasingly so). > > Upstream hasn't done a release in a while, but it's master branch > claims to work with Django 1.8. > > So, we are going to need to expend some effort to move it up to the > latest versions or... drop it. > >> I wonder if we could, in the future, replace it with an Ask Fedora >> hub, using the new Fedora Hubs software and a combination of >> >> - a help mailing list with hyperkitty >> >> - a help-meta mailing list for this kind of discussion >> >> - an irc channel with Hub widget for realtime help >> >> - a link to the future new short docs system (and possibly a >> realtime search_of that as the most obvious thing on the page, with a >> "can't find an answer? ask here!" button) >> >> - a button which submits good question/answer pairs (or even IRC >> conversations) to the docs team for cleanup and "ingestion" into >> the short docs system > > I think it's definitely worth trying. :) > > But I wouldn't be doing the coding... > > kevin > > > Kevin, interestingly enough a GSoC prospect was talking in --summer-coding earlier today about a similar idea, maybe we could open s/he scope a bit if accepted and set them loose >> shiv: The feature that i have in my mind is like a chat box on the corner where they can get instant help, a forum page, videos, better documentation >> Regards, Corey - ---- Corey W. Sheldon Freelance IT Tutor | Security Researcher | Fedora Ambassador, North America sheldon.corey@xxxxxxxxx | csheldon@xxxxxxxxxxxx | corey84@xxxxxxxxxxxxxxxxx ph: (11)+1.310.909.7672 Skype: cwwsheldon My other contact info: https://gist.github.com/linux-modder/ac5dc6fa211315c633c9 This document, including any attachments, is intended for the person(s) or company(ies) named here within and contains info deemed confidential / legally privileged, and may occasionally include Intellectual Property / Embargoed Content. Unauthorized disclosure, copying or use of this information may lead to legal charges. If you are not the intended recipient, please disregard and destroy this message and notify the sender (only if you know the intended recipient), and a return email indicating a improper recipient IS requested so that I may remove you from any lists, conversations such error may have created / allowed. Use of OpenGPG keys are highly encouraged. > > > _______________________________________________ > infrastructure mailing list > infrastructure@xxxxxxxxxxxxxxxxxxxxxxx > http://lists.fedoraproject.org/admin/lists/infrastructure@xxxxxxxxxxxxxxxxxxxxxxx -----BEGIN PGP SIGNATURE----- Version: GnuPG v2 Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBCAAGBQJW5vwKAAoJEB0LXkn/MuDuKc4QAKja8+RSsEGbFOXEkvv5D3oG 0GsVYq/JFAZn/fHW4Pd0NZtXS2HiMZRqSYlNVtorSQ1ZdouIpI6W3oXq1U7HH1Vk 8x69KDN499Gld5cIxwB7WBFS7FxRWKNGEGNcMUm9WleTygbjyparLR3SNrVHHXDv /rFCLws0DJVCpdvN5YQAHoz4HhtJX7tdZnDeGVUTdHgZMvMokopsgHTgotKJ1lKU i0Qb07z3DQH6TRJIsKekdfXJ5em+1/EVFG4AUTTU2d3imB9KDWn0bNMclwxE/1Xt aK9uOtI/U1mlRb0xBLPbeCts9P6h452TeLZqo+OCddAdEjLYaXgzx/Mr5BPv1A7P AUEnowYGqGMPXQO4VvstNJyCYX/h3ypi4kkt0tmVUm6AgHFnu54e/ocZNMN4H+RH UW5zHY67PQVbqGBPgK5PLWSt1ZiLEnERWnqzQe3mpfWiYJBz5vE5U5Bcym5kp4o2 /nNMn+9BSWjocruV2K95WVQLkKJVO2BzkopJkFnDSByJLPzbmoF+LWs4wGYzUQvR ryuSQZ9dlGcKQuP8xb1U32ZDLuDz9MQQqZIA94BoeXDaWwFAfjTAKUWlAlhsdW/l w1XuUDkbl6iAE+58NbmjjdVDBQFWaHG/GJf9dlVW5La3+JwlXZYatOLSA+NP8/8A 6d/ahuX/+4j1e1Zz9Ohh =wAgv -----END PGP SIGNATURE----- |
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