Thank you for standing up for newbies like myself, your commentary is most appreciated. One day I wont be a newbie, until then I depend on more experienced users for their guidance. One day I'll be able to coach newbies. LINUX IS a growing phenomenon. But people of all experience levels must work to gether to keep it giong. I was turned on to Linux by the growing user support and the idea behind open source. I appreciate anyone who helps in the distribution and education of this necessary idea. ----- Original Message ----- From: "Michael D Beams" <stormstrider@juno.com> To: <newbie@XFree86.Org> Sent: Friday, June 07, 2002 3:07 AM Subject: Re: OT wrong attitude? was Re: [Newbie]Can't get mouse to work in X > Look, as a technical support professional, I think this whole 'post and > catch as catch can' is way out of whack. First, I've read about people > complaining that newbies keep asking the same questions over and over and > the people then tell them to go somewhere else. "Did you look at the > archives?" they ask without telling the person where the archives are and > how to search them, "didn't you get the last post," some question, when > this whole list /is there for the newbies in the first place!/ They are > _told_ to subscribe to this list to get their questions answered. They > get the runaround instead. Why is everyone so surprised if no one says > whether it worked or not when feedback by e-mail is just > 'flavor-of-the-week'? For that matter, why is anyone being sent to this > list or even the list archives for answers to repeated questions? /That's > what a FAQ is for!/ XFree86.org _used_ to have one posted for > installation/troubleshooting questions at their website, but since > dropped that in favor of this list as of version 3.3.5. > > I've sent at least _three_ questions of my own to this e-mail list. Not > a single one of them was directly answered even after I re-posted my > original question with my machine load-out, XFree86 log, and XF86Config > file. I was basically told to go to hell on one, a.k.a. 'search the > archives,' but you can only search the archives for a maximum of a year > past via Google, provided you can wade through all the responses and > somehow come up with more than just everyone repeating the same question. > Probably this little flame will get me banned from this list, and I'm > just as tired of seeing the same sad story play out as the next guy, but > either /provide/ support for your product or lose your customer's > interest. That's the reality for Window$ and Micro$oft, and it's also > the rule for both business and open source. Not everyone is a > prima-donna talent... get used to it. > > "Stride the storm or it will dance you." > Michael D. Beams > > ________________________________________________________________ > GET INTERNET ACCESS FROM JUNO! > Juno offers FREE or PREMIUM Internet access for less! > Join Juno today! For your FREE software, visit: > http://dl.www.juno.com/get/web/. > _______________________________________________ > > Newbie@XFree86.Org > *** To unsubscribe , or change message options, see: > http://XFree86.Org/mailman/listinfo/newbie >
