On 9/30/22 10:28, Luck, Tony wrote: >> E-mails sent from a web interface could have as much structure as you'd like. >> So one avenue would be to set up a nice interface for bug reporting, that just >> delivered the form data in e-mail format to the proposed bug-receiving mail list. > > Web interfaces have the advantage that they can be full of boxes which indicate > useful details to supply. Like what kernel version? Did this work on an older version, > is so, which one? Which CPU vendor/model are you using? Is there an error message? > Are there warnings in the console log before the error? Can you upload a full console log? > Does this happen repeatably? What are the steps to reproduce? > > Etc.etc. We have Documentation for all of that, but (a) people don't read documentation and/or (b) it's too longwinded (not brief). > Sometimes it takes a few round trips by e-mail to establish the baseline facts. Ack. -- ~Randy
