Re: mail retrieval from server- migration error

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Fredrik,

Thanks for your time. You've actually answered my question.

:-)

Ziska


Fredrik Jervfors-4 wrote:
> 
>> Apologies - I'm sure this has been asked and answered many times before
>> but I can't seem to find it with my search skills.
>>
>> The problem: I'm trying to access email which (should have been) should
>> be stored on the server.
>>
>> The backstory: One of my clients asked that their web site be moved to a
>> new server because they were having constant problems with email. The
>> server which I had been using (through a resellers account) uses Squirrel
>> mail. To be fair the resellers had tried their best to solve the
>> problems-
>> but a sequence of unfortunate events created a very unhappy client- who
>> laid down the law.
>>
>> I migrated to a new server, and talked the client through setting up a
>> new POP. The client then deleted the old POP (this is a client who can't
>> tolerate more than one inbox in view at a time). The client is on Mac.
>> The
>>  old POP has disappeared from the library , the inbox, and the back up
>> drive taking all the old sent and received email with it.
> 
> The whole point with POP is to delete the mail from the server and only
> keep a local copy in the mail client. Use IMAP if the mail is supposed to
> be stored on the server. SquirrelMail only use IMAP, so apparently the ISP
> (or resellers) have an IMAP server.
> 
>> I went back to the resellers (I still have a large number of sites on
>> their server- just not this one) asking if there was a way to retrieve
>> the
>> mail.
>>
>> I have received no answer from them on any question for over a week.
>>
>> Is there any way to retrieve the mail through the administrator/user ftp?
> 
> What administrator/user FTP? I've no idea what you're asking about, and
> there's no such thing in SquirrelMail as far as I know. My guess is that
> the FTP is some service provided to you by the ISP.
> 
> There is no way to retrieve lost mail through the SquirrelMail web
> interface. You need access to the server to have at least a chance to do
> that.
> 
> --
> Fredrik Jervfors
> The SquirrelMail Project
> Please support Open Source Software by donating to SquirrelMail!
> http://squirrelmail.org/donations.php
> 
> 
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