>>> Apologies - I'm sure this has been asked and answered many times >>> before but I can't seem to find it with my search skills. >>> >>> The problem: I'm trying to access email which (should have been) >>> should be stored on the server. >>> >>> The backstory: One of my clients asked that their web site be moved >>> to a new server because they were having constant problems with email. >>> The server which I had been using (through a resellers account) uses >>> Squirrel mail. To be fair the resellers had tried their best to solve >>> the problems- but a sequence of unfortunate events created a very >>> unhappy client- who laid down the law. >>> >>> I migrated to a new server, and talked the client through setting up >>> a new POP. The client then deleted the old POP (this is a client who >>> can't tolerate more than one inbox in view at a time). The client is >>> on Mac. The old POP has disappeared from the library , the inbox, and >>> the back up drive taking all the old sent and received email with it. >> >> The whole point with POP is to delete the mail from the server and only >> keep a local copy in the mail client. Use IMAP if the mail is supposed >> to be stored on the server. SquirrelMail only use IMAP, so apparently >> the ISP (or resellers) have an IMAP server. >> >>> I went back to the resellers (I still have a large number of sites on >>> their server- just not this one) asking if there was a way to >>> retrieve the mail. >>> >>> I have received no answer from them on any question for over a week. >>> >>> Is there any way to retrieve the mail through the administrator/user >>> ftp? >> >> What administrator/user FTP? I've no idea what you're asking about, and >> there's no such thing in SquirrelMail as far as I know. My guess is >> that the FTP is some service provided to you by the ISP. >> >> There is no way to retrieve lost mail through the SquirrelMail web >> interface. You need access to the server to have at least a chance to do >> that. > > I have server access, I guess what I need then is a way to find where the > mail is being stored on the server and since I'm not getting any reply > from the server host support that's a bit of a problem. Find the IMAP server configuration which is likely to contain a path to the storage. > FTP "file transfer protocol" the way in which I access the server in > order to upload new web pages. I think you misunderstood me. I know what FTP is and how it works. What I didn't understand was what it had to do with your mail server installation. FTP access to web servers are quite common. It has nothing to do with SquirrelMail though. I can't say it you can receive your mail through FTP or not (but I guess "not"), since it depends on how the server is set up. The server administrator should know. This is kind of off-topic for this mailing list. -- Fredrik Jervfors The SquirrelMail Project Please support Open Source Software by donating to SquirrelMail! http://squirrelmail.org/donations.php ------------------------------------------------------------------------------ Enter the BlackBerry Developer Challenge This is your chance to win up to $100,000 in prizes! For a limited time, vendors submitting new applications to BlackBerry App World(TM) will have the opportunity to enter the BlackBerry Developer Challenge. See full prize details at: http://p.sf.net/sfu/Challenge ----- squirrelmail-users mailing list Posting guidelines: http://squirrelmail.org/postingguidelines List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List archives: http://news.gmane.org/gmane.mail.squirrelmail.user List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users