On 9/7/07, adriayna <driscodl@xxxxxxxxxx> wrote: > > Hello everyone, > > I've searched the forums, read through the development docs, and haven't > found an answer to this question. > > We are running Squirrelmail version 1.4.8-4.0.1.el4 on an RHL Enterprise > edition 4 apache webserver. We've been having two intermittent Inbox errors > that I have yet to discover the cause of. > > 1) Very occasionally, our end users get a message in the inbox: > > ERROR: Could not complete request., Query: SELECT "INBOX", Reason Given: > Internal error occurred. Error report written to server log" Sounds like an IMAP error, not a SM one, but having the log message it tells you about would help. Remember to read the posting guidelines that in turn remind you that you need to do the legwork for things like that. > The error is being caused by a an extra line at the top of the inbox. When > I ssh into the server and edit the inbox file (removing the space at the > top) the problem is solved. Of course, what is causing the space to occur > is beyond me. > > Here is an example: > <-- extra space > <<start of mail data> I'd highly recommend using maildir format. In any case, this is in no way a SquirrelMail issue. > 2) A second Inbox error, which I feel is related, is also occasionally > happening, and I can again find no cause. In this error, when a user goes > to read a mail message, two email messages come up in the same mail > message. > Obviously, this makes replying to messages difficult. A user this morning > reporting having three messages in the same email. So, for example: > > Inbox window > <message 1> > <message 2> > > I haven't looked at this in the Inbox file in the server, but I suspect that > a missing space (instead of an extra one) is causing the multiple messages. > I need to investigate this second issue more throughly. Yes, it sounds like you do. When you do, you should take your findings (log messages, etc) to the forums that support your MTA and/or IMAP servers, not SquirrelMail. > I was hoping that someone here might be able to provide suggestions and/or > resources to help solve this problem. Its really getting irritating when I > can't seem to find a cause. > ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2005. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ -- squirrelmail-users mailing list Posting Guidelines: http://www.squirrelmail.org/wiki/MailingListPostingGuidelines List Address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List Archives: http://news.gmane.org/thread.php?group=gmane.mail.squirrelmail.user List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id=2995 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
