>> >> >> we can access it without squid. what could be the issue... ? >> > > Squid has a 403 error page cached for that URL. Before you ask, yes, error > pages are allowed to be cached when the webmaster has explicitly enabled > caching of them. This might be one of those times. > > Check that negative_ttl is set to 0 (may require the unit seconds as well). > Any other value results in errors such as that being cached against the > webmasters specifications and best-practice recommendations. by default , negative_ttl is disabled in this way. # negative_ttl 5 minutes then , I chaged it to negative_ttl 0 seconds Now, access log shows this TCP_MISS/403 653 GET http://www.go2uti.com/ - DIRECT/196.4.59.53 text/html TCP_MISS/403 664 GET http://www.go2uti.com/favicon.ico - DIRECT/196.4.59.53 text/html TCP_MISS/403 664 GET http://www.go2uti.com/favicon.ico - DIRECT/196.4.59.53 text/html and , I get below error on the web browser Forbidden You don't have permission to access / on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. could you pls help me to solve this issue ? -- Thank you Indunil Jayasooriya