Re: Support Changes

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Jesse Keating wrote:
On Tuesday 28 January 2003 07:34, Denice uttered:

Yes I read the page.  I suppose that they mean 'the last point release'
when they refer to 'certain popular releases'.  So why not just say it and
allay peoples fears (real or imagined)?  I'm pretty sure that it would
correspond to the real-life situation anyway.   I don't think anyone
expects Red Hat to support versions for as long as they supported 5.2, for
example.  But two years for the last point release would be reasonable.

Yes, but the way it's worded protects Red Hat from lawsuits if they ever go out of business. By stating that they would absolutly support foo, for bar years, they would be stuck with it, even if they ran out of money and everything, and they would be open to all kinds of lawsuits.
damned lawyers :)


I've talked with a few Red Hat emps, and they _had_ to drop the length of support down, because it was just getting impossible to try to support 6 different releases, across a few different archs, all while trying to make new releases, etc, etc, etc.

Maybe if more people bought RHN subscriptions, or boxed sets, they could afford to bring more people in, and have the man power to support say 7.3 for a while. I also don't think anybody would be upset to see 7.3 supported, but say once 8.1 and 8.2 come out, 8.0 support being dropped.
*agreed* ... but isn't RedHat's business model basically (trying to) prove that money can be made selling open source software?


> How many people
> continued to use 7.0 once 7.1 and 7.2 came out?

Actually... Last weekend I just re-installed a server that was running 7.0 still... it was doing what it needed to do, but the hard drive was going bad, so we re-installed before we lost the data... I think LOTS of people who actually run "production" servers (not desktops) however small they may be (233MHz/128M), still need full support for "the last two FULL releases" .. in this case 7.* and 8.* ... up2date SHOULD be able to update all packages and effectively make a 7.x box be 7.3 ... so that would effectively reduce the number of distros to 2... right? 7.x is probably a bad example since there was a major kernel version change in a "point" release... but I think better release number management would have fixed that... by the way.. who or what determines whether it will be a 7.4 or a 8.0 ??


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Tommy McNeely -- Tommy.McNeely@Sun.COM
Sun Microsystems - IT Ops - Broomfield Campus Support
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