DTMF Bad Detected - Nobody had been that problem????

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On Sun, Dec 5, 2010 at 1:24 PM, mayamatakeshi <mayamatakeshi at gmail.com>wrote:

>
> On Sun, Dec 5, 2010 at 12:59 PM, Jose Suarez <jsuarez at padirac.com.ar>wrote:
>
>>  Yes, I know wireshark, but I would like to know if someone had this
>> problem before, because I make thousands of calls per day and if very
>> dificult to me analyze call per call to see what happen with the packets.
>> But if this the only solution, so I will prepare a test scenario and I will
>> test in it.
>> For that, I ask you if the problem could be the codec, because the
>> software is in production now, and I must to solve that problem quickly, so
>> if the problem is the codec I will change it.
>>
>
> I use pjsip to write testing tools.
> I really don't believe it is related to codec. I myself never saw such
> problem.
>

However, if the end-point is a PSTN gateway that converts TDM audio to RTP,
it probably converts DTMF tones to RFC2833 digits.
And it is a known problem that some people has a high-pitch voice that can
mislead the DTMF detector and so causing it to send wrong DTMF RFC2833 tones
to the VoIP side.
Ex:
http://www.zdnet.com/blog/ip-telephony/high-pitch-voice-women-and-vonage-calls-sometimes-dont-mix/1408
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