Re: This is the kind of [expletives deleted] answer that is certain to prevent bugs being reported.

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Daniel Brown wrote:

> On Fri, Jul 24, 2009 at 13:18, Per Jessen<per@xxxxxxxxxxxx> wrote:
>>
>> As for being aggressive - well, being fobbed off with an RTFM when
>>
>> 1) I've spent some time and effort in testing, documenting and
>> reporting the bug, and
>> 2) the behaviour is at best undocumented,
>>
>> well, yes, it p...... me off.  It's just not professional and not at
>> all conducive to getting any more bugs reported.
> 
>     Per;
> 
>     We only reply like that when writing to you.  Everyone else gets
> nice responses, but.... well, we just plain hate you, man.  We took a
> vote and it was unanimous.  Coincidentally, we also spoke with some of
> your relatives, and as it turns out, they want you out of the family
> as well.  Sorry to be the bearer of bad news.  Good luck in life.

I knew it. I did.  There's a good reason I haven't lived in my home
country for some 17 years ..... :-)

>     In reality, those are canned responses.  Jani didn't type that up
> himself, he just selected it from a drop-down that we have. 

In all honesty, that only makes it worse.  To make an effort to improve
on things only to be told to eff off by a machine operated by a
braindead individual.

> It's worded very directly so as to reach a broad scope of folks ---
> many of whom don't speak English as well as yourself.  So don't take
> offense, because it's not meant to be either offensive or dismissive.

Too late Dan - offense already taken. The response was dimwitted,
offensive and dismissive, intended or not. 


/Per

-- 
Per Jessen, Zürich (17.6°C)


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