On 30 Aug 2008, at 15:02, tedd wrote:
At 12:05 AM +0100 8/30/08, Stut wrote:
To me accessibility means that everyone is able to use something to
achieve a goal regardless of their physical or mental condition.
Nothing about it says that everyone should be able to reach that
goal without assistance and that said assistance should be readily
available and easy to request.
Yes, I agree with that too -- but what I was commenting about was
the "Call us if you're disabled" comment as being the ultimate in
accessibility because that's far from it.
Too many sites simply say "If you have problems, call us" and that's
their total effort to improve conditions for the disabled AND they
think they did their part -- but the truth is they haven't.
There's a big difference in my mind between "If you have problems
getting past this CAPTCHA please call us" and "If you have problems,
call us". I had assumed, perhaps incorrectly, that in the first
instance the phone call would result in the user being able to get
past the CAPTCHA. In this instance special steps need to be taken to
technically enable a phone conversation to get a user past the CAPTCHA.
In more general terms we are in complete agreement. Websites should do
everything they can to make their sites as accessible as possible. I
can count on one hand the number of companies I've worked with who
took colour blindness into consideration when (re)designing their site.
What I find particularly daft is that when you look at requirements
for accessibility most of them are the same as requirements for good
SEO, so I don't understand why more sites don't have alt tags
everywhere, and text-only optimisation.
CAPTCHA's are a special case due to the problem it's trying to solve.
The very things they're trying to prevent are enabled by making them
accessible. I'm sure in time progress will be made in this area but in
the meantime I stand by my assertion that a 'phone number people can
call with any type of telephone to interact with another human who can
get them past the check without compromising the protection the check
affords is ultimate accessibility.
-Stut
--
http://stut.net//
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