Re: PF member's exhibit updated 12/20/08

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Emily L. Ferguson wrote:
At 5:41 PM -0600 12/22/08, Don Roberts wrote:
Emily, may I ask you a question since you know Photoshop and I struggle with it? I have made my own actions and have purchased some and I thought that they were great. Somewhere, somehow they just stopped working. I have been from PS 7 through CS and now CS3 and the play action option will not work. I just get the universal slash in the circle forbidden symbol. Would you have any idea how to troubleshoot that? Adobe hasn't been much help and forums keep implying that I am just an idiot, which may be true, but it doesn't help me.

OK.  Some questions come to mind.

So they show up in your actions palette but you can't run them?
Yes.

Have you tried opening one of them and trying to run parts of it? Are there parts that run and parts that don't?
Nope, I just can't open them at all.

Especially with someone else's actions that old you might find the action is asking PS to do something it no longer does, like the location of a command has been changed since PS 7, for instance.
You may have something here about moving. When I started looking around I discovered that PS CS3 was on 2 different drives in somewhat different configurations. I tried to combine them which may not have worked.

Did you copy your actions from PS 7 to CS3 when you upgraded?
Yes.

Are your actions in the correct folder in your Photoshop folder?
Good question. I found them in the Presets folder. Should they just be in the PS app. folder?

Would it be more efficient to rerecord them than go on fussing about them not working?
May well be. I also have started to run into other issues so I think the best thing would be to reinstall CS3 and see how that goes.

If the answer to the final question is "yes", forget about the old ones and rerecord them. If you've been using PS since 7 you might have some new ideas about how to make them anyway and the new versions might be better.

Just for a start.
Thanks much, Emily. I think that you have set me on the road to solving my problem. I will let you know when I get things straightened out.
Don












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