Re: Bride vs Photographer

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See detailed reply to Chris' mail...

Terry,
I might have gone that far. In fact, I was willing to do that a while back but the Dad insisted I work on the prints. So I did.

Shyrell Melara

For the Quality You Deserve!
Melara Family Photography
http://shyrellmelara.tripod.com

----- Original Message -----
From: Terry <terry@xxxxxxxxxxxxxxxxxxxx>
To: "List for Photo/Imaging Educators - Professionals - Students" <photoforum@xxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: Bride vs Photographer
Date: Sat, 07 May 2005 08:58:26 -0600

> 
> I think the one thing we have been missing is that this bride contracted 
> (copyright issues aside) to have her wedding photographed, for a fee, 
> and I am sure expected quality photographs, with out scratches and 
> blemishes, heck she probably expected them to be in focus, go figure, 
> now I understand that the problem with the photos was with the printer 
> not the photographer, but then again the bride did not contract with the 
> printer, my question would be why should she settle for damaged photos 
> of her wedding, the photographer get paid in full, and the printer get 
> away with a "Sorry and you have a nice day"? I had a similar experience 
> at one time, in the end the printer gave free prints of the not "lost 
> photos due to processing" I returned the money for that event in full, 
> apologized profusely, made them aware of the free print offer and hoped 
> they would understand, that was about 15 years ago, I am still in 
> business, I have not been asked to do other photos for that family, but 
> I have worked in that community.
> At one time or another we as professionals have to step up and accept 
> responsibility for unfortunate events, cut our losses and move on.
> Terry L. Mair
> Mair's Photography
> 158 South 580 East
> Midway, Utah 84049
> 435-654-3607
> www.mairsphotography.com


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