Hello Shyrell,
I would certainly send them a letter and send it so that someone has to sign to prove they received it.
Marilyn ________________________________
Leave gentle fingerprints on the soul of another for the angels to read.
Proverb
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----- Original Message ----- From: "Shyrell Melara" <shyrellmelara@xxxxxxxxx>
To: "List for Photo/Imaging Educators - Professionals - Students" <photoforum@xxxxxxxxxxxxxxxxxxxxxx>
Sent: Friday, January 07, 2005 9:01 AM
Subject: What would you do?
(Sorry for double post. Mail left box before I was finished.)
If you were trying to contact a customer who's pictures were ready, and they did not return your call, what would you do?
That couple who's wedding I shot in November hasn't returned my call. I also sent them an email several days later. That was about 2 or 3 weeks ago. Should I follow up with a paper letter? How should I compose it?
I thought of asking if we had said or done something to offend them, but not quite sure how to ask it. I think they decided to just take the free pictures Grandma took. But they won't be honest with me. How can I flush them out (so to speak)?
Shyrell Melara For the Quality You Deserve! Melara Family Photography http://shyrellmelara.tripod.com
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