<<<The sp2 update arrived last week and when I installed it my system completely locked up. I could not start the pc into xp. It took an hour on the phone to Microsoft (in India) to fix it....>>> Chris, You are lucky! Rumours are (Woody's Windows Watch) that SP2 cannot be "uninstalled"/rolled back. At least they could fix your problem - hope the help line is not premium rate. If they hadn't you could have been faced with a complete reinstall of the original AND all critical updates etc. Bob -- Whatever you Wanadoo: http://www.wanadoo.co.uk/time/ This email has been checked for most known viruses - find out more at: http://www.wanadoo.co.uk/help/id/7098.htm