I think I would just say "Nokia may refuse to support such configurations" as when I think of warranty I really think of hardware and not software, whereas support covers both. Some clarifying will likely be needed however you say it, though. --Paul P.S. Just realized your e-mail address. Now I feel special ;) On 2/2/07, Eero Tamminen <eero.tamminen at nokia.com> wrote: > > Hi, > > ext Paul Klapperich wrote: > > It shouldn't void the warranty because it doesn't physically/permanently > > damage the device. I can reflash to factory conditions and it works as > > advertised again. I could see Nokia refusing to help (ie phone support) > > if I've customized the software too much, but I would also expect them > > to point me to the Windows flasher "upgrade" utility and tell me to > > update and see if the issue goes away. It's like Palm telling everyone > > to do a Hard Reset over the phone, but they'll still replace a unit for > > free if the Wifi radio is bad. > > Thanks, that sounds right. :-) > > Sorry about giving a scare, English (lawyerese) is not my native tongue. > What's the correct term that I should have used instead of "void" for > the kind of a warranty limitation I was thinking about below? > > > - Eero > > > > > --Paul > > > > On 2/2/07, *Eero Tamminen* <eero.tamminen at nokia.com > > <mailto:eero.tamminen at nokia.com>> wrote: > > > > Hi, > > > > Some more private thoughts, please take them with a ton of salt... > > > > ext Scott G Kelly wrote: > > > Eero Tamminen wrote: > > > <trimmed...> > > >> If you accidentally remove something you would still need (which > > is not > > >> in the Maemo repositories), you will need to reflash the device > to > > >> get it back though. And I guess removing or adding packages > voids > > >> your warrantly (because those configurations are not tested). > > > > > > Huh? Removing or adding software _voids your warranty_? > > > > I'm definitely not a lawyer and don't know anything about this, but > > doesn't warranty mean that the device works about as advertised? > > > > If you remove software from it, it doesn't anymore work as > advertised. > > If you've e.g. yourself removed all functionality for playing music, > > you wouldn't be legally entitled to be compensated that the device > > cannot play music anymore, right? > > > > Sounds common sense to me. :-) > > > > > > > Am I naive, or does this surprise (or shock) others as well? > > > > Also, the application installer states following: > > If the software is not obtained from Nokia, Nokia is unable to > > guarantee that the software will not harm your device and > > installation will be at your own risk. Continue anyway? > > > > I think that in theory some software (or absense of it) is able > either > > to harm even your device HW or work against legal regulations in > some > > very exceptional circumstances. So depending on what you do there > > might > > be some contention about the warranty in this case too. > > > > > > What wikipedia has to say about warranty: > > http://en.wikipedia.org/wiki/Warranty > > > > > > - Eero > > _______________________________________________ > > maemo-users mailing list > > maemo-users at maemo.org <mailto:maemo-users at maemo.org> > > https://maemo.org/mailman/listinfo/maemo-users > > > > > > > > ------------------------------------------------------------------------ > > > > _______________________________________________ > > maemo-users mailing list > > maemo-users at maemo.org > > https://maemo.org/mailman/listinfo/maemo-users > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.maemo.org/pipermail/maemo-users/attachments/20070202/c16186cd/attachment.htm
