NOKIA DID IT AGAIN!!!! thanks nokia... I can say nokia's customer service is the worst I have ever seen. The repair shop sent me an email yesterday about my device is in the shop. Ok, today I went to get it. They told me the mainboard has been change but not the rest of the device... ok... I put it to charge and .... ohhh... no charging logo... when I try to start it the same ISSUE!!! the device shut down after some seconds... I can't understand what is going on with nokia and 770, but going on this way it is not going to have a lot of happy customer who recommends the device... so, my I think this is a great device, but i can NEVER recommend it because it fail so much and customer service is a joke On 4/19/06, Agnoletti, Klaus (DK - Copenhagen) <kagnoletti at deloitte.dk> wrote: > > Hi Pedro, > > I got to the same conclusion, so I brought the device to www.telecare.dkto a guy at the counter who troubles beliving that it really is not a > phone.. very comforting.. > > Oh well, They'll send it to Nokias official repairshop here in DK, so > let's see what then happens - and how long time it'll take.. > > Thanks for the help :) > > > ---------------------------- > Klaus Agnoletti > Consultant > CISSP > > Enterprise Risk Services > Deloitte Statsautoriseret Revisionsaktieselskab > > Direkte/mobil: +45 36 10 35 78 > Hovednummer: +45 36 10 20 30 > Fax: +45 36 10 20 39 > SMS: +45 30 93 65 78 > kagnoletti at deloitte.dk > > www.deloitte.dk > > Deloitte > Weidekampsgade 6 > 2300 K?benhavn S > > Post sendes til: > Deloitte > Postboks 1600 > 0900 K?benhavn C > > > > ------------------------------ > *From:* maemo-users-bounces at maemo.org [mailto: > maemo-users-bounces at maemo.org] *On Behalf Of *Pedro Ayala > *Sent:* 19. april 2006 09:45 > *To:* maemo-users at maemo.org > > *Subject:* Re: [maemo-users] Display failure :-/ > > I had the same problem as you, and I have a new one right now :-( > > You have two options... send the device back to nokia (I did it with my > first one), it should be easy but nokia's customer service is like a pain in > the ass (sorry to be rude). They will return you the money (no device > replacement) > > With the second one (yes two devices, two bite the dust) I prefer to use > the repair shop, as it is much more easy to me than trying to fight with > customer service... > > Good luck > > On 4/17/06, Igor Stoppa <igor.stoppa at nokia.com> wrote: > > > > On Mon, 2006-04-17 at 19:15 +0200, ext Agnoletti, Klaus (DK - > > Copenhagen) wrote: > > > Hello Igor, > > Hi, > > > > > > Thanks for the help - but that's what I did - they could just give me > > a phonenummer to an authorized repairshop.. I had the feeling that the > > person I talked to barely knew that I was NOT talking about a phone.. > > :-O I suppose it's because of the 7710, which _is_ a phone but has > > large touchscreen as well. > > But having the device serviced is really the only option you have. So > > that's why they couldn't tell you more: there isn't anything else to say > > > > apart from the fact that if the LCD is broken, it has to be replaced. > > > > > > The persons in here who had the problem, seems to all have send their > > tablet back to Nokia, so I assumed thats what I have to do too.. but Nokia > > is a big shop with many adresses :). > > > > > > Because of the holidays I have not been able to call some of the > > repairshops, but i'll do that tomorrow... so if that doesn't help me, I have > > no idea what to do.. > > It should help ... afaik nobody has complained after following that > > procedure. > > > > > > -- > > Cheers, > > Igor > > > > Igor Stoppa (Nokia M - OSSO / Tampere) > > _______________________________________________ > > maemo-users mailing list > > maemo-users at maemo.org > > https://maemo.org/mailman/listinfo/maemo-users > > > > > > -- > Pedro A. > Linux User: #199452 > ---------------------- Deloitte Disclaimer --------------------- > This message (including any attachments) contains confidential > information intended for a specific individual and purpose, and > is protected by law. If you are not the intended recipient, you > should delete this message and are hereby notified that any > disclosure, copying, or distribution of this message, or the > taking of any action based on it, is strictly prohibited. > ---------------------------------------------------------------- > > _______________________________________________ > maemo-users mailing list > maemo-users at maemo.org > https://maemo.org/mailman/listinfo/maemo-users > > > -- Pedro A. Linux User: #199452 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.maemo.org/pipermail/maemo-users/attachments/20060420/c0a328b2/attachment.htm
