On Mon, 2005-12-12 at 22:07 -0700, ext Howard mann wrote:
> I've been unsuccessful at getting this device to work with my functional
> home network using a Linksys wireless access point.
>
> I configured the Nokia device in exactly the same way I did my Windows PCs.
> I specified infrastructure mode, and, using the "Advanced " option, a
> 10.0.0.x IP address, subnet mask; gateway address, DNS addresses, etc., as
> well as the same (HEX - 26 characters) 128 bit WEP key that I use with my
> other PCs.
[...]
> What information should I provide to help you troubleshoot this problem ?
In general WLAN problems, we at least need the information below:
* 770 software version from Control Panel > Device > About product
(eg. 0.2005.44-21)
* exact make and model of the AP and it's firmware version
* AP's settings: security mode (open, WEP 40/104bits, WPA-PSK,
EAP), channel, ssid hiding, IP settings, DHCP server
In your case the first two are important, you already provided parts of
the last item. But if you are willing to troubleshoot the problem more,
you could try also these:
* if the AP provides a list of associated clients, try to check if
it shows 770 after you have connected (you can find 770's MAC
address from a sticker below the battery)
* try to ping from other computer connected to the same WLAN
network and see if 770 answers to it (command ping 10.0.0.48 in
Windows and in Linux)
* try temporarily with a different AP settings which could
pinpoint the problem: a different WEP key, a 40 bit key, open
mode or different channel
And if you have time, please file a bug to bugzilla. That they it's
easier to track the problem.
