RE: Problem with USB on Lenovo W510

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Hi Sarah,

Have you been able to identify anything useful in the log files I have provided?
Please let me know if there are additional tests I could run to help debug this issue.

I also would like to enable suspend/resume on my system at some point but some traffic on the mailing list indicate it will only be available with 2.6.37. Is this correct?

Thanks,
Geoffroy

> -----Original Message-----
> From: VanCutsem, Geoffroy
> Sent: Friday, November 05, 2010 12:38 PM
> To: Sharp, Sarah A
> Cc: linux-usb@xxxxxxxxxxxxxxx
> Subject: RE: Problem with USB on Lenovo W510
> 
> Hi Sarah,
> 
> I have ran more tests today (with debugging turned on) -- log files
> attached. The results are not always 100% consistent but at least I
> have seen the crash occuring on multiple occasions and with both the
> USB 2.0 and USB 3.0 ports. I am always testing with the exact same iso
> (to take that one variable out of the equation) but working with 2
> different USB sticks. Here are the two models I am using (just in case
> it could be relevant):
> - Kingston DataTraveler 1GB (DTI/1GB) -- log files which pertain to
> this key have the '-wk' extension because it's a white key.
> - PQI Cool Drive U339 1GB -- log files which pertain to this key have
> the '-bk' extension because it's a blue key.
> 
> The blue key (PQI) was the one that seemed to trigger the crashes most
> frequently.
> 
> Just to clarify how I am running these tests:
> - Using a 2.6.35.8 kernel from kernel.org with the standard 2.5.35
> Ubuntu config file + USB debugging turned on (as per your request)
> - I always reboot the machine before the next experiment if I see a
> crash.
> - I always unmount the USB stick before attempting 'dd' (using 'sudo
> umount /media/my_usb_stick_name')
> - I have not yet tried to physically unplug the drive in the middle of
> a 'dd' session but that's an easy experiment to do if it makes sense.
> 
> I hope these logs will help you understand what is going on on my
> system.
> 
> Thanks!
> Geoffroy
> 
> > -----Original Message-----
> > From: Sharp, Sarah A
> > Sent: Thursday, November 04, 2010 7:40 PM
> > To: VanCutsem, Geoffroy
> > Cc: linux-usb@xxxxxxxxxxxxxxx
> > Subject: Re: Problem with USB on Lenovo W510
> >
> > On Thu, Nov 04, 2010 at 09:32:07AM -0700, VanCutsem, Geoffroy wrote:
> > > Hi Sarah,
> > >
> > > > -----Original Message-----
> > > > From: Sharp, Sarah A
> > > >
> > > > There may be both EHCI and xHCI host controllers in the same
> > system.
> > > > xHCI handles all speeds of USB devices plugged into it.  The odd
> > thing
> > > > is your dmesg on the bug report you linked to shows that the xHCI
> > > > driver is handling your storage device, but your lspci output
> > > > doesn't show
> > it!
> > >
> > > Wasn't it reflected by this entry:
> > > 0f:00.0 USB Controller: NEC Corporation Device 0194 (rev 03)
> > > (prog-if
> > 30)
> >
> > Oh, sorry, I guess I missed that.
> >
> > > I have done this today and the interesting thing is that with this
> > vanilla 2.6.35.8 kernel (from kernel.org) and debugging turned on,
> the
> > problem seems to have gone away. I have been able to 'dd' the exact
> > same image onto a USB stick (tried twice, once from a USB3 port and
> > once from the 'normal' port)... so perhaps this is a bug in
> > Ubuntu/Canonical variant of 2.6.35?? I have attahched the relevant
> > dmesg / lspci output to this email.
> >
> > Well, I'm not so sure you actually triggered the bug.  The previous
> > log showed the crash after the USB device disconnected in the middle
> > of the dd transfer.  This log doesn't show a disconnect during a
> > transfer under the USB 3.0 port; it only shows a disconnect when you
> > switched the device over to the USB 2.0 port.
> >
> > You can probably trigger the bug if you physically pull out the
> device
> > while you're in the middle of the dd.  Can you try that with the
> > 2.6.35.8 kernel?
> >
> > Another possibility is the USB core and xHCI debugging is causing a
> > delay that's hiding the bug.  You can also try turning off debugging
> > on the 2.6.35.8 kernel and dding a iso over, if yanking out the
> device
> > doesn't cause the bug.
> >
> > Sarah Sharp
Intel Corporation NV/SA
Kings Square, Veldkant 31
2550 Kontich
RPM (Bruxelles) 0415.497.718. 
Citibank, Brussels, account 570/1031255/09

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