Re: USB storage fails to initialize device for MP3 player. How to debug?

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On Thu, 14 Oct 2010, Manuel Reimer wrote:

> Hello,
> 
> I've bought a new Intenso Music Walker MP3 player, which should be 
> detected as USB storage device.
> 
> I've tried to plug this device to all USB ports, I have on my PC, and 
> anything, I get, is the following:
> 
> usb 2-1: USB disconnect, address 7
> usb 2-1: new high speed USB device using ehci_hcd and address 8
> usb 2-1: New USB device found, idVendor=0402, idProduct=5668
> usb 2-1: New USB device strings: Mfr=3, Product=1, SerialNumber=2
> usb 2-1: Product: Intenso Music Walker
> usb 2-1: Manufacturer: ALi Corp.
> usb 2-1: SerialNumber: 91029639100000001403
> scsi13 : usb-storage 2-1:1.0
> usb 2-1: USB disconnect, address 8
> usb 1-6: new high speed USB device using ehci_hcd and address 4
> usb 1-6: New USB device found, idVendor=0402, idProduct=5668
> usb 1-6: New USB device strings: Mfr=3, Product=1, SerialNumber=2
> usb 1-6: Product: Intenso Music Walker
> usb 1-6: Manufacturer: ALi Corp.
> usb 1-6: SerialNumber: 91029639100000001403
> scsi14 : usb-storage 1-6:1.0
> 
> Means: For some reason, I never get the required /dev/sdX device.
> 
> How can I find out what's the reason for this problem?

Try collecting a usbmon trace.  Instructions are in the kernel source 
file Documentation/usb/usbmon.txt.

Alan Stern

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