Ciao Renato,
Renato wrote:
On Thu, 17 Feb 2011 21:31:31 +0100
Jeremy Jongepier<jeremy@xxxxxxxxxxxxxx> wrote:
On 02/17/2011 10:53 AM, Jeremy Jongepier wrote:
On 02/17/2011 10:47 AM, david wrote:
Didn't MS announce some time ago that you now had to go through MS
for the Windows refund - or have I got that turned around?
I have to look up the article about this from the Dutch consumer
group. But if you check the MS EULA you're entitled for a refund if
you don't accept the license. I'll also dig up my mail conversation
I had with HP after I had purchased a HP notebook.
Best,
Jeremy
Dug up the conversation with HP. They told me they couldn't give me a
refund because the license is indissolubly linked to the notebook
(which is tying). They proposed I should contact Microsoft but added
I would probably get the same answer. I didn't contact Microsoft, I
think because they only have paid phone lines. So I didn't take it
any further. When I bought my netbook I also contacted the
manufacturer (Packard Bell). They told me I was indeed entitled for a
refund but guess what, it would mean I would have to send my netbook
to the support desk AT MY OWN EXPENSES (which would be about €20,-)
and that the refund would be approx. €40,-. Of course I could've hold
on to my principles and sent back my netbook but rumors were it would
take weeks before I would get it back. So I didn't send it back and
wiped Windows off myself which took me like 10 seconds with gparted.
But I'll look up the article from the Dutch consumer group. they did
some further investigating and came up with a list of the most
important manufacturers and what their policy is towards refunding
unaccepted Windows licenses.
I've found this italian site of ADUC (a customer's group) which has a
"ready" letter (don't know how to say it correctly) to send to your
computer manufacturer asking for a refund:
http://sosonline.aduc.it/modulo/richiesta+rimborso+microsoft+windows+pre+installato_9461.php
basically it quotes the EULA in the relevant portion, where it says
that you can refuse it, give back the software and have a refund.
AFAICT you can't ask for a refund if the windows os was allready
installed when you bought the computer, but only if you had to install
it yourself (and thus could refuse the EULA).
Yes. Did you see from the same site someone won a court case about this?
http://avvertenze.aduc.it/rimborsowindows/articolo/rimborso+windows+storia+della+prima+causa+vinta_17008.php
But it looks like it won't be so easy. For my last laptop I ended up
going to the nearest 'media-store' and getting a preinstalled vista
laptop, trash vista and install linux. It would be nice to get os-less
machines easily though.
Lorenzo
renato
_______________________________________________
Linux-audio-user mailing list
Linux-audio-user@xxxxxxxxxxxxxxxxxxxx
http://lists.linuxaudio.org/listinfo/linux-audio-user
_______________________________________________
Linux-audio-user mailing list
Linux-audio-user@xxxxxxxxxxxxxxxxxxxx
http://lists.linuxaudio.org/listinfo/linux-audio-user
