On Thu, 17 Feb 2011 21:31:31 +0100 Jeremy Jongepier <jeremy@xxxxxxxxxxxxxx> wrote: > On 02/17/2011 10:53 AM, Jeremy Jongepier wrote: > > On 02/17/2011 10:47 AM, david wrote: > >> Didn't MS announce some time ago that you now had to go through MS > >> for the Windows refund - or have I got that turned around? > > > > I have to look up the article about this from the Dutch consumer > > group. But if you check the MS EULA you're entitled for a refund if > > you don't accept the license. I'll also dig up my mail conversation > > I had with HP after I had purchased a HP notebook. > > > > Best, > > > > Jeremy > > Dug up the conversation with HP. They told me they couldn't give me a > refund because the license is indissolubly linked to the notebook > (which is tying). They proposed I should contact Microsoft but added > I would probably get the same answer. I didn't contact Microsoft, I > think because they only have paid phone lines. So I didn't take it > any further. When I bought my netbook I also contacted the > manufacturer (Packard Bell). They told me I was indeed entitled for a > refund but guess what, it would mean I would have to send my netbook > to the support desk AT MY OWN EXPENSES (which would be about €20,-) > and that the refund would be approx. €40,-. Of course I could've hold > on to my principles and sent back my netbook but rumors were it would > take weeks before I would get it back. So I didn't send it back and > wiped Windows off myself which took me like 10 seconds with gparted. > But I'll look up the article from the Dutch consumer group. they did > some further investigating and came up with a list of the most > important manufacturers and what their policy is towards refunding > unaccepted Windows licenses. > I've found this italian site of ADUC (a customer's group) which has a "ready" letter (don't know how to say it correctly) to send to your computer manufacturer asking for a refund: http://sosonline.aduc.it/modulo/richiesta+rimborso+microsoft+windows+pre+installato_9461.php basically it quotes the EULA in the relevant portion, where it says that you can refuse it, give back the software and have a refund. AFAICT you can't ask for a refund if the windows os was allready installed when you bought the computer, but only if you had to install it yourself (and thus could refuse the EULA). renato _______________________________________________ Linux-audio-user mailing list Linux-audio-user@xxxxxxxxxxxxxxxxxxxx http://lists.linuxaudio.org/listinfo/linux-audio-user
