-------------------------- System information ---------------------------- CPU=i686, Arch , ALSA_version=k3.16. Linux version 3.16.1-1-ARCH (nobody@var-lib-archbuild-testing-i686-tobias) (gcc version 4.9.1 (GCC) ) #1 SMP PREEMPT Thu Aug 14 07:48:39 CEST 2014 scanModem update of: 2011_08_08 /etc/lsb-release not found Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_intel8x0m If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 04) High Definition Audio cards can host modem chips. For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 10f7:8338 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 20: 0 IO-APIC-fasteoi snd_intel8x0m --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 0.314584] pci 0000:00:1e.3: [8086:266d] type 00 class 0x070300 [ 0.314610] pci 0000:00:1e.3: reg 0x10: [io 0x2400-0x24ff] [ 0.314626] pci 0000:00:1e.3: reg 0x14: [io 0x2000-0x207f] [ 0.314722] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold [ 0.314856] pci 0000:00:1e.3: System wakeup disabled by ACPI The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: card 1: Modem [Intel ICH6 Modem], device 0: Intel ICH - Modem [Intel ICH6 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 01-00: Intel ICH - Modem : Intel ICH6 Modem - Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with STAC9750,51 at irq 17 1 [Modem ]: ICH-MODEM - Intel ICH6 Modem Intel ICH6 Modem at irq 20 Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1 ----------------------------------------------- Extended modem ID: codec=1 LIN1 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c27 are translated from hexadecimal code into the modem chip identifier: SIL27 The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 17500 0 snd_ac97_codec 96144 2 snd_intel8x0,snd_intel8x0m snd_pcm 73796 3 snd_ac97_codec,snd_intel8x0,snd_intel8x0m snd 55101 7 snd_ac97_codec,snd_intel8x0,snd_timer,snd_pcm,snd_intel8x0m ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1e.3: Modem chipset detected on NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=10f7:8338 IRQ=20 SOFT=8086:266d.MC97 CodecDiagnosed=SIL27 CodecClass=SIL IDENT=slmodemd Driver=snd-intel8x0m For candidate modem in: 00:1e.3 0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:266d Subsystem PCI_id 10f7:8338 Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type from Archives: This is a NEW softmodem case! Please send the output ModemData.txt to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others! If further assistance is not needed, please use email Subject: New Case Only ------------------------------------------- Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.9_alsak3.16..tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.9_alsak3.16..tar.gz and read instructions therein. But briefly, the modem is setup with command: slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Intel.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. A UDEV device file system is not active. Versions adequately match for the compiler installed: 4.9.1 and the compiler used in kernel assembly: 4.9.1 linux-headers-3.16.1-1-ARCH resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: kernel-source-3.16.1-1-ARCH If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Binary file /etc/udev/hwdb.bin matches Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------