Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.11.0-14-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=k3.11.
Linux version 3.11.0-14-generic (buildd@akateko) (gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu8) ) #21-Ubuntu SMP Tue Nov 12 17:07:40 UTC 2013
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=saucy
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
Attached USB devices are:
ID 0781:5530 SanDisk Corp. Cruzer
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1f.6, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1f.6 8086:24c6 14e4:4d64 Modem: Intel Corporation 82801DB/DBL/DBM
Modem interrupt assignment and sharing:
17: 60 IO-APIC-fasteoi snd_intel8x0, eth0
--- Bootup diagnostics for card in PCI slot 00:1f.6 ----
[ 0.167082] pci 0000:00:1f.6: [8086:24c6] type 00 class 0x070300
[ 0.167100] pci 0000:00:1f.6: reg 0x10: [io 0xb400-0xb4ff]
[ 0.167112] pci 0000:00:1f.6: reg 0x14: [io 0xb080-0xb0ff]
[ 0.167173] pci 0000:00:1f.6: PME# supported from D0 D3hot D3cold
[ 0.167224] pci 0000:00:1f.6: System wakeup disabled by ACPI
The PCI slot 00:1f.6 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
