Robert, 8086:24c6 14e4:4d64 Modem: Intel Corporation 82801DB/DBL/DBM is your modem, using an ALSA driver snd-intel8x0m, which should be already installed and also auto loaded. But likely your problem is that ethernet function, using eth0, is preference for use of the shared INTERRUPT 17. So try the following. Shut down ethernet with: $ sudo ifconfig $ sudo inconfig eth0 down $ sudo ifconfig to see the change. Then try displaying and loading the driver with: $ lsmod | grep snd-intel8x0 to display the current situation $ sudo modprobe snd-intel8x0m to load the driver $ lsmod | grep snd-intel8x0 to display the changes. Then again run $ ./scanModem which should now output much more useful information. You should install the package: http://packages.ubuntu.com/saucy/sl-modem-daemon and any needed dependents to control the modem. Also to manage dialouts install the package http://packages.ubuntu.com/saucy/wvdial You may have to do after boot up manually $ sudo ifconfig eth0 down $ sudo /etc/init.d/sl-modem-daemon restart to get the modem setup, before there will be a success with: $ sudo wvdialconf MarvS scanModem maintainer On Sun, Dec 22, 2013 at 9:27 AM, Robert <rnsk@xxxxxxxxx> wrote: > >