Ran scanModem on my system, still need help installing my modem. Please
assist me if you can!
Thanks,
Dustin La Ferney
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.11.0-14-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=k3.11.
Linux version 3.11.0-14-generic (buildd@akateko) (gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu8) ) #21-Ubuntu SMP Tue Nov 12 17:07:40 UTC 2013
scanModem update of: 2011_08_08
Distrib_ID=Ubuntu
DistribCodeName=saucy
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 0461:4e04 Primax Electronics, Ltd
ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
ID 04b3:4485 IBM Corp. Serial Converter
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 02)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:27d8 17aa:2010 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller
Modem interrupt assignment and sharing:
45: 540 0 PCI-MSI-edge snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.140354] pci 0000:00:1b.0: [8086:27d8] type 00 class 0x040300
[ 0.140381] pci 0000:00:1b.0: reg 0x10: [mem 0xee400000-0xee403fff 64bit]
[ 0.140497] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.140584] pci 0000:00:1b.0: System wakeup disabled by ACPI
[ 30.794236] snd_hda_intel 0000:00:1b.0: irq 46 for MSI/MSI-X
[ 604.028930] snd_hda_intel 0000:00:1b.0: irq 45 for MSI/MSI-X
[ 623.612879] snd_hda_intel 0000:00:1b.0: irq 45 for MSI/MSI-X
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1
00-01: AD198x Digital : AD198x Digital : playback 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xee400000 irq 46
4 [ThinkPadEC ]: ThinkPad EC - ThinkPad Console Audio Control
ThinkPad Console Audio Control at EC reg 0x30, fw 79HT48WW-1.05b
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 1
00-01: AD198x Digital : AD198x Digital : playback 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xee400000 irq 46
4 [ThinkPadEC ]: ThinkPad EC - ThinkPad Console Audio Control
ThinkPad Console Audio Control at EC reg 0x30, fw 79HT48WW-1.05b
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/3.5.0-32-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.11.0-12-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.11.0-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.8.0-32-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.11.0-13-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.2.0-45-generic-pae/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller "
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=17aa:2010
IRQ=45
HDA2=00:1b.0
SOFT=8086:27d8.HDA
ArchivedChip=0x14f12bfa
CodecClass=14f1
IDENT=hsfmodem
Driver=hsfmodem-drivers
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller
Primary device ID: 8086:27d8
Subsystem PCI_id 17aa:2010
Softmodem codec or chipset from diagnostics:
from Archives: 0x14f12bfa
Support type needed or chipset: hsfmodem
Writing DOCs/Intel.txt
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
Modem support packages from Linuxant include resources for compiling drivers.
If an installer package matching your kernel_version is not provided,
just install a generic code package.
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.05full_k3.11.0_14_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 3.11.0_14_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.8.1
and the compiler used in kernel assembly: 4.8
linux-headers-3.11.0-14-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-3.11.0-14-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 322968 Jan 22 2013 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
