Dustin, Follow the instructions provided by scanModem: Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=17aa:2010 IRQ=45 HDA2=00:1b.0 SOFT=8086:27d8.HDA ArchivedChip=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Subsystem PCI_id 17aa:2010 Softmodem codec or chipset from diagnostics: from Archives: 0x14f12bfa Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. >From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k3.11.0_14_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 3.11.0_14_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Best Regards, Antonio On Tue, Dec 10, 2013 at 6:16 PM, Dustin La Ferney <mrindasman@xxxxxxx> wrote: > Ran scanModem on my system, still need help installing my modem. Please > assist me if you can! > > Thanks, > Dustin La Ferney