Mike, I was hoping that the modem would be served by serial drivers to avoid compling stuff, but it might be the case that the modem could be hosting a Conexant chipset? If you can and have a chance for an alternate boot to windows, read Softmodem.txt: Predictive diagnostics for card in bus 00:03.3: Modem chipset detected on NAME="Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller " CLASS=0700 PCIDEV=8086:2a07 SUBSYS=17aa:20d4 IRQ=17 SOFT=8086:2a07.MC97 IDENT=mc97 For candidate modem in: 00:03.3 0700 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller Primary device ID: 8086:2a07 Subsystem PCI_id 17aa:20d4 Softmodem codec or chipset from diagnostics: from Archives: The soft modem is in the ac97/mc97 category. However the diagnostics were not effective, and an archival record for is lacking for the modem codec of pair: 8086:2a07 17aa:20d4 Try to acquire more information by running the modem diagnostics under a Microsoft boot, as described in SoftModem.txt If you can boot to windows(if it is installed) please run the diagnostics and send them to us. Regards, Antonio On Tue, Jul 3, 2012 at 6:20 PM, Mike Cavanagh <mike@xxxxxxxxxxxxxxxxxxx> wrote: > Antonio, thanks for the quick reply. > > Here is the output of wvdial > > > [root@kitty ~]# wvdialconf /etc/wvdial.conf > Editing `/etc/wvdial.conf'. > > Scanning your serial ports for a modem. > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > Modem Port Scan<*1>: S2 S3 > > > Sorry, no modem was detected! Is it in use by another program? > Did you configure it properly with setserial? > > Please read the FAQ at http://open.nit.ca/wiki/?WvDial > > If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>. > [root@kitty ~]# > > > -----Original Message----- > From: Antonio Olivares [mailto:olivares14031@xxxxxxxxx] > Sent: Tuesday, July 03, 2012 4:15 PM > To: Mike Cavanagh > Cc: discuss@xxxxxxxxxxxxx > Subject: Re: Mike C, USA, CentOS release 6.2 (Final) Kernel kernel > 2.6.32-220.23.1.el6.x86_64 > > Mike, > > For one chipset hopefully it is a true serial modem, > > For candidate card in slot 00:03.3, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:03.3 8086:2a07 17aa:20d4 Serial controller: Intel > Corporation Mobile PM965/GM965 KT Controller > > Modem interrupt assignment and sharing: > 17: 85 14 IO-APIC-fasteoi uhci_hcd:usb6, > firewire_ohci > --- Bootup diagnostics for card in PCI slot 00:03.3 ---- > pci 0000:00:03.3: reg 10 io port: [0x1830-0x1837] > pci 0000:00:03.3: reg 14 32bit mmio: [0xfe224000-0xfe224fff] > serial 0000:00:03.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 > 0000:00:03.3: ttyS1 at I/O 0x1830 (irq = 17) is a 16550A > > > Try the following as root: > $ su - > passwd: > # wvdialconf /etc/wvdial.conf > > let it run and send us the information that it outputs. Hopefully it > finds /dev/ttyS1 as the modem port, and all that would remain is to > configure wvdial.conf with ISP phone number, username, and password > and attempt to connect with > # wvdial > > Please send list(discuss@xxxxxxxxxxxxx) the output of wvdialconf > /etc/wvdial.conf > > Regards, > > Antonio > > On Tue, Jul 3, 2012 at 5:38 PM, Mike Cavanagh <mike@xxxxxxxxxxxxxxxxxxx> > wrote: >> Sorry I do not understand this better, but I am not sure where to >> start... >> I have a Lenovo (IBM) Thinkpad X61s with an internal Intel modem >> Looks like the modem Chipset is the PM965 >> It is located in PCI slot 3.0 >> >> I can see the message: "pci 0000:00:03.0: PME# disabled" in the > Dmesg, >> but I am not sure if it is relevant. I assume it is. >> >> I assume I will need to find a driver, but no idea how to find it. >> >> Bsaed on the file below: >> Does it appear I have a modem that can work or am I done at > the >> start? >> If it can work, does it look like I just need the proper >> configuration or do I need to compile drivers, etc.? >> >> Any help is much appreciated. >> Please let me know if you need more information. >> Thanks, >> Mike C. >> >> >> ModemData.Txt:------------------------- >> >> >> Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List >> Server, >> as HTML can contain viruses. Use as the email Subject Line: >> YourName, YourCountry CentOS release 6.2 (Final) >> Kernel kernel 2.6.32-220.23.1.el6.x86_64 >> With this Subject Line cogent experts will be alerted, and useful > case >> names left in the Archive. >> YourCountry will enable Country specific guidance. Linux experts in >> YourCountry >> can be found through: http://www.linux.org/groups/index.html. >> They will know your Country's modem code, which may be essential for >> dialup service. >> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an >> Internet Provider mail filters. >> So in a day, also check the Archived responses at >> http://www.linmodems.org >> -------------------------- System information >> ---------------------------- >> CPU=x86_64, CentOS >> Kernel , ALSA_version=1.0.21 >> Linux version 2.6.32-220.23.1.el6.x86_64 >> (mockbuild@xxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 4.4.6 20110731 (Red >> Hat 4.4.6-3) (GCC) ) #1 SMP Mon Jun 18 18:58:52 BST 2012 >> scanModem update of: 2011_08_08 >> >> /etc/lsb-release not found >> >> >> Presently install your Linux Distributions dkms package. It provides > for >> automated driver updates, >> following upgrade of your kernel. For details see >> http://linux.dell.com/projects.shtml#dkms >> >> >> Some modem drivers can only be used in 32 bit modem on x86_64 systems, >> while some others are competent on x86_64 Systems. Cases are: >> 1) > http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html >> >> for the snd-hda-intel audio+modem driver. Also applicable to AC97 > modem >> controllers. >> In both cases, 32 bit libraries must be installed to support the >> slmodemd helper having a precompiled 32 bit component. >> 2) For USB modems using the slusb.ko driver. 32 bit libraries must be >> installed to support the slmodemd helper having a precompiled 32 bit >> component >> 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes > are >> x86_64 competent. >> 4) agrsm packages for LSI/AgereSystems softmodems are not competent on >> x86_64 systems. >> >> There are no blacklisted modem drivers in /etc/modprobe* files >> >> Potentially useful modem drivers now loaded are: >> snd_hda_intel >> >> Attached USB devices are: >> ID 17ef:1000 Lenovo >> ID 0a5c:2110 Broadcom Corp. Bluetooth Controller >> ID 0483:2016 SGS Thomson Microelectronics Fingerprint Reader >> ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub >> ID 058f:9254 Alcor Micro Corp. Hub >> ID 04b4:2324 Cypress Semiconductor Corp. >> ID 045e:0040 Microsoft Corp. Wheel Mouse Optical >> ID 0aec:3260 Neodio Technologies Corp. 7-in-1 Card Reader >> ID 06e1:d804 ADS Technologies, Inc. >> ID 8086:0630 Intel Corp. Pocket PC Camera >> If a cellphone is not detected, see >> http://ubuntuforums.org/archive/index.php/t-878554.html >> A sample report is: >> http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html >> >> If a USB modem or cellphone is attached and was not detected, please >> provide available information in your request to discuss@xxxxxxxxxxxxx >> >> Candidate PCI devices with modem chips are: >> 00:03.0 Communication controller: Intel Corporation Mobile PM965/GM965 >> MEI Controller (rev 0c) >> 00:03.3 Serial controller: Intel Corporation Mobile PM965/GM965 KT >> Controller (rev 0c) >> 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio >> Controller (rev 03) >> High Definition Audio cards can host modem chips. >> >> For candidate card in slot 00:03.0, firmware information and bootup >> diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:03.0 8086:2a04 17aa:20d1 Communication >> controller: Intel Corporation Mobile PM965/GM965 MEI Controller >> >> Modem interrupt assignment and sharing: >> --- Bootup diagnostics for card in PCI slot 00:03.0 ---- >> pci 0000:00:03.0: reg 10 64bit mmio: [0xfe226000-0xfe22600f] >> pci 0000:00:03.0: PME# supported from D0 D3hot D3cold >> pci 0000:00:03.0: PME# disabled >> pci 0000:03:00.0: reg 10 64bit mmio: [0xfdf00000-0xfdf01fff] >> pci 0000:03:00.0: PME# supported from D0 D3hot D3collsd >> pci 0000:03:00.0: PME# disabled >> iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 >> iwlagn 0000:03:00.0: setting latency timer to 64 >> iwlagn 0000:03:00.0: Detected Intel(R) Wireless WiFi Link 4965AGN, >> REV=0x4 >> iwlagn 0000:03:00.0: device EEPROM VER=0x36, CALIB=0x5 >> iwlagn 0000:03:00.0: Tunable channels: 11 802.11bg, 13 802.11a > channels >> iwlagn 0000:03:00.0: irq 29 for MSI/MSI-X >> iwlagn 0000:03:00.0: firmware: requesting iwlwifi-4965-2.ucode >> iwlagn 0000:03:00.0: loaded firmware version 228.61.2.24 >> >> The PCI slot 00:03.0 of the modem card may be disabled early in >> a bootup process, but then enabled later. If modem drivers load >> but the modem is not responsive, read DOCs/Bootup.txt about possible >> fixes. >> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >> if help is needed. >> >> >> For candidate card in slot 00:03.3, firmware information and bootup >> diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:03.3 8086:2a07 17aa:20d4 Serial controller: > Intel >> Corporation Mobile PM965/GM965 KT Controller >> >> Modem interrupt assignment and sharing: >> 17: 85 14 IO-APIC-fasteoi uhci_hcd:usb6, >> firewire_ohci >> --- Bootup diagnostics for card in PCI slot 00:03.3 ---- >> pci 0000:00:03.3: reg 10 io port: [0x1830-0x1837] >> pci 0000:00:03.3: reg 14 32bit mmio: [0xfe224000-0xfe224fff] >> serial 0000:00:03.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 >> 0000:00:03.3: ttyS1 at I/O 0x1830 (irq = 17) is a 16550A >> >> For candidate card in slot 00:1b.0, firmware information and bootup >> diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:1b.0 8086:284b 17aa:20ac Audio device: Intel >> Corporation 82801H >> >> Modem interrupt assignment and sharing: >> 28: 1649 288 PCI-MSI-edge hda_intel >> --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- >> pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe220000-0xfe223fff] >> pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold >> pci 0000:00:1b.0: PME# disabled >> HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level, low) -> IRQ 17 >> HDA Intel 0000:00:1b.0: irq 28 for MSI/MSI-X >> HDA Intel 0000:00:1b.0: setting latency timer to 64 >> >> The PCI slot 00:1b.0 of the modem card may be disabled early in >> a bootup process, but then enabled later. If modem drivers load >> but the modem is not responsive, read DOCs/Bootup.txt about possible >> fixes. >> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >> if help is needed. >> >> >> >> ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== >> The ALSA packages provide audio support and also drivers for some >> modems. >> ALSA diagnostics are written during bootup to /proc/asound/ folders. >> >> The modem cards detected by "aplay -l" are: None >> >> >> The /proc/asound/pcm file reports: >> ----------------------- >> 00-00: AD198x Analog : AD198x Analog : playback 1 : capture 2 >> 00-01: AD198x Digital : AD198x Digital : playback 1 >> >> about /proc/asound/cards: >> ------------------------ >> 0 [Intel ]: HDA-Intel - HDA Intel >> HDA Intel at 0xfe220000 irq 28 >> >> PCI slot 00:1b.0 has a High Definition Audio Card >> The drivers are in the kernel modules tree at: >> >> > /lib/modules/2.6.32-220.el6.x86_64/kernel/sound/pci/hda/snd-hda-intel.ko >> > /lib/modules/2.6.32-220.17.1.el6.x86_64/kernel/sound/pci/hda/snd-hda-int >> el.ko >> > /lib/modules/2.6.32-220.23.1.el6.x86_64/kernel/sound/pci/hda/snd-hda-int >> el.ko >> >> The HDA diagnostics did not recognize a modem chip on the audio >> subsystem, >> though a Conexant chip modem might not be recognized. >> >> === Finished firmware and bootup diagnostics, next deducing cogent >> software. === >> >> Predictive diagnostics for card in bus 00:03.3: >> Modem chipset detected on >> NAME="Serial controller: Intel Corporation Mobile PM965/GM965 KT >> Controller " >> CLASS=0700 >> PCIDEV=8086:2a07 >> SUBSYS=17aa:20d4 >> IRQ=17 >> SOFT=8086:2a07.MC97 >> IDENT=mc97 >> >> For candidate modem in: 00:03.3 >> 0700 Serial controller: Intel Corporation Mobile PM965/GM965 KT >> Controller >> Primary device ID: 8086:2a07 >> Subsystem PCI_id 17aa:20d4 >> Softmodem codec or chipset from diagnostics: >> from Archives: >> >> >> >> >> The soft modem is in the ac97/mc97 category. However the diagnostics >> were not effective, >> and an archival record for is lacking for the modem codec of pair: >> 8086:2a07 17aa:20d4 >> Try to acquire more information by running the modem diagnostics under > a >> Microsoft boot, >> as described in SoftModem.txt >> >> >> Writing DOCs/Intel.txt >> >> >> Predictive diagnostics for card in bus 00:03.0: >> Modem chipset not detected on >> NAME="Communication controller: Intel Corporation Mobile PM965/GM965 > MEI >> Controller " >> CLASS=0780 >> PCIDEV=8086:2a04 >> SUBSYS=17aa:20d1 >> IRQ=10 >> HDA2=00:1b.0 >> >> For candidate modem in: 00:03.0 >> 0780 Communication controller: Intel Corporation Mobile PM965/GM965 >> MEI Controller >> Primary device ID: 8086:2a04 >> Support type needed or chipset: >> >> >> >> Predictive diagnostics for card in bus 00:1b.0: >> Modem chipset not detected on >> NAME="Audio device: Intel Corporation 82801H " >> CLASS=0403 >> PCIDEV=8086:284b >> SUBSYS=17aa:20ac >> IRQ=28 >> >> For candidate modem in: 00:1b.0 >> 0403 Audio device: Intel Corporation 82801H >> Primary device ID: 8086:284b >> Support type needed or chipset: >> >> >> Completed candidate modem analyses. >> >> The base of the UDEV device file system is: /dev/.udev >> >> Versions adequately match for the compiler installed: 4.4.6 >> and the compiler used in kernel assembly: 4.4.6 >> >> >> >> Minimal compiling resources appear complete: >> make utility - /usr/bin/make >> Compiler version 4.4 >> linuc_headers base folder >> /lib/modules/2.6.32-220.23.1.el6.x86_64/build >> >> However some compilations and executable functions may need > additional >> files, >> in the FileNames.h (so called kernel "h"eaders) collection installed > in >> /usr/include/ . >> For martian_modem, additional required packages are needed. The also >> required headers of package libc6 are commonly installed by default. >> Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev >> packages, for kernels 2.6.24 and later versions. >> In not included on your install CD, search for them at >> http://packages.ubuntu.com >> or comparable Repository for other Linux distros. >> When compiling ALSA drivers, the utility "patch" will also be needed. >> >> >> >> >> If a driver compilation fails, with message including some lack of > some >> FileName.h (stdio.h for example), then >> Some additional kernel-header files need installation to /usr/include. >> The minimal additional packages are libc6-dev >> and any of its dependents, under Ubuntu linux-libc-dev >> >> If an alternate ethernet connection is available, >> $ apt-get update >> $ apt-get -s install linux-kernel-devel >> will install needed packages. >> For Debian/Ubuntu related distributions, run the following command to >> display the needed package list: >> >> Otherwise packages have to be found through http://packages.ubuntu.com >> Once downloaded and transferred into a Linux partition, >> they can be installed alltogether with: >> $ sudo dpkg -i *.deb >> >> >> Checking pppd properties: >> -r-xr-xr-x. 1 root root 359592 Aug 22 2010 /usr/sbin/pppd >> >> In case of an "error 17" "serial loopback" problem, see: >> >> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html >> >> To enable dialout without Root permission do: >> $ su - root (not for Ubuntu) >> chmod a+x /usr/sbin/pppd >> or under Ubuntu related Linuxes >> chmod a+x /usr/sbin/pppd >> >> Checking settings of: /etc/ppp/options >> lock >> >> In case of a message like: >> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied >> see > http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html >> >> For guidance on FAX usage, get from >> http://linmodems.technion.ac.il/packages/ get faxing.tar.gz >> It has samples for a modem using port /dev/ttySL0, which must be > changed >> to match your modem's port. >> >> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 >> virbr0 wlan0 >> Which can interfere with Browser naviagation. >> >> Don't worry about the following, it is for experts should trouble >> shooting be necessary. >> ========================================================== >> >> Checking for modem support lines: >> -------------------------------------- >> /device/modem symbolic link: >> slmodemd created symbolic link /dev/ttySL0: >> Within /etc/udev/ files: >> >> Within /etc/modprobe.conf files: >> >> Within any ancient /etc/devfs files: >> >> Within ancient kernel 2.4.n /etc/module.conf files: >> >> --------- end modem support lines -------- >> >> >>