Sorry I do not understand this better, but I am not sure where to start... I have a Lenovo (IBM) Thinkpad X61s with an internal Intel modem Looks like the modem Chipset is the PM965 It is located in PCI slot 3.0 I can see the message: "pci 0000:00:03.0: PME# disabled" in the Dmesg, but I am not sure if it is relevant. I assume it is. I assume I will need to find a driver, but no idea how to find it. Bsaed on the file below: Does it appear I have a modem that can work or am I done at the start? If it can work, does it look like I just need the proper configuration or do I need to compile drivers, etc.? Any help is much appreciated. Please let me know if you need more information. Thanks, Mike C. ModemData.Txt:------------------------- Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry CentOS release 6.2 (Final) Kernel kernel 2.6.32-220.23.1.el6.x86_64 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, CentOS Kernel , ALSA_version=1.0.21 Linux version 2.6.32-220.23.1.el6.x86_64 (mockbuild@xxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 4.4.6 20110731 (Red Hat 4.4.6-3) (GCC) ) #1 SMP Mon Jun 18 18:58:52 BST 2012 scanModem update of: 2011_08_08 /etc/lsb-release not found Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 17ef:1000 Lenovo ID 0a5c:2110 Broadcom Corp. Bluetooth Controller ID 0483:2016 SGS Thomson Microelectronics Fingerprint Reader ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub ID 058f:9254 Alcor Micro Corp. Hub ID 04b4:2324 Cypress Semiconductor Corp. ID 045e:0040 Microsoft Corp. Wheel Mouse Optical ID 0aec:3260 Neodio Technologies Corp. 7-in-1 Card Reader ID 06e1:d804 ADS Technologies, Inc. ID 8086:0630 Intel Corp. Pocket PC Camera If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:03.0 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller (rev 0c) 00:03.3 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller (rev 0c) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.0 8086:2a04 17aa:20d1 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:03.0 ---- pci 0000:00:03.0: reg 10 64bit mmio: [0xfe226000-0xfe22600f] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold pci 0000:00:03.0: PME# disabled pci 0000:03:00.0: reg 10 64bit mmio: [0xfdf00000-0xfdf01fff] pci 0000:03:00.0: PME# supported from D0 D3hot D3collsd pci 0000:03:00.0: PME# disabled iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 iwlagn 0000:03:00.0: setting latency timer to 64 iwlagn 0000:03:00.0: Detected Intel(R) Wireless WiFi Link 4965AGN, REV=0x4 iwlagn 0000:03:00.0: device EEPROM VER=0x36, CALIB=0x5 iwlagn 0000:03:00.0: Tunable channels: 11 802.11bg, 13 802.11a channels iwlagn 0000:03:00.0: irq 29 for MSI/MSI-X iwlagn 0000:03:00.0: firmware: requesting iwlwifi-4965-2.ucode iwlagn 0000:03:00.0: loaded firmware version 228.61.2.24 The PCI slot 00:03.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:03.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.3 8086:2a07 17aa:20d4 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller Modem interrupt assignment and sharing: 17: 85 14 IO-APIC-fasteoi uhci_hcd:usb6, firewire_ohci --- Bootup diagnostics for card in PCI slot 00:03.3 ---- pci 0000:00:03.3: reg 10 io port: [0x1830-0x1837] pci 0000:00:03.3: reg 14 32bit mmio: [0xfe224000-0xfe224fff] serial 0000:00:03.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 0000:00:03.3: ttyS1 at I/O 0x1830 (irq = 17) is a 16550A For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 17aa:20ac Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 28: 1649 288 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe220000-0xfe223fff] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold pci 0000:00:1b.0: PME# disabled HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level, low) -> IRQ 17 HDA Intel 0000:00:1b.0: irq 28 for MSI/MSI-X HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: AD198x Analog : AD198x Analog : playback 1 : capture 2 00-01: AD198x Digital : AD198x Digital : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xfe220000 irq 28 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.32-220.el6.x86_64/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.32-220.17.1.el6.x86_64/kernel/sound/pci/hda/snd-hda-int el.ko /lib/modules/2.6.32-220.23.1.el6.x86_64/kernel/sound/pci/hda/snd-hda-int el.ko The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:03.3: Modem chipset detected on NAME="Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller " CLASS=0700 PCIDEV=8086:2a07 SUBSYS=17aa:20d4 IRQ=17 SOFT=8086:2a07.MC97 IDENT=mc97 For candidate modem in: 00:03.3 0700 Serial controller: Intel Corporation Mobile PM965/GM965 KT Controller Primary device ID: 8086:2a07 Subsystem PCI_id 17aa:20d4 Softmodem codec or chipset from diagnostics: from Archives: The soft modem is in the ac97/mc97 category. However the diagnostics were not effective, and an archival record for is lacking for the modem codec of pair: 8086:2a07 17aa:20d4 Try to acquire more information by running the modem diagnostics under a Microsoft boot, as described in SoftModem.txt Writing DOCs/Intel.txt Predictive diagnostics for card in bus 00:03.0: Modem chipset not detected on NAME="Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller " CLASS=0780 PCIDEV=8086:2a04 SUBSYS=17aa:20d1 IRQ=10 HDA2=00:1b.0 For candidate modem in: 00:03.0 0780 Communication controller: Intel Corporation Mobile PM965/GM965 MEI Controller Primary device ID: 8086:2a04 Support type needed or chipset: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801H " CLASS=0403 PCIDEV=8086:284b SUBSYS=17aa:20ac IRQ=28 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.6 and the compiler used in kernel assembly: 4.4.6 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-220.23.1.el6.x86_64/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -r-xr-xr-x. 1 root root 359592 Aug 22 2010 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 virbr0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------