For both potential modem cards, I can't get a modem driver Predictive diagnostics for card in bus fake: Modem chipset not detected on NAME="FakeName" CLASS=FakeClass PCIDEV=8086:2a44 SUBSYS=17aa:20e6 IRQ=fake For candidate modem in: fake FakeClass FakeName Primary device ID: 8086:2a44 Support type needed or chipset: Predictive diagnostics for card in bus fake: Modem chipset not detected on NAME="FakeName" CLASS=FakeClass PCIDEV=8086:293e SUBSYS=17aa:20f2 IRQ=fake For candidate modem in: fake FakeClass FakeName Primary device ID: 8086:293e Support type needed or chipset: I can't seem to find a driver, but I can recommend you try out the linuxant page http://www.linuxant.com/drivers/hsf/index.php and see if you can test their tool to see if you have a supported modem: http://www.linuxant.com/drivers/modemident.php Regards, Antonio On Wed, Sep 28, 2011 at 3:54 PM, Prity Ladsaria Roy <pritywiz@xxxxxxxxx> wrote: > Hi, Antonio, > > I do not have a windows os installed. > > Please do explain clearly as I have not clearly understood. > > Prity > > On Wed, Sep 28, 2011 at 6:46 PM, Antonio Olivares > <olivares14031@xxxxxxxxx> wrote: >> Prity, >> >> If you can boot into Windows (if available), could you please run the >> test/diagnostics >> >> If an alternative boot into Microsoft windows can be done, do mouse >> clicks on: >> Start > Settings > Control Panel > Classical View (for Window XP) > System >>> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to >> expand the graphic. Manufacturer information may be displayed. For example, CXT >> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor >> and device information. From the Driver Details TAB, copy out the >> VENdor and DEVice information. >> Next do the Query Modem and record the ATI specifications displayed such as: >> ATI3 - Agere SoftModem Version 2.1.22 >> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 >> Try to identify the modem setup file, with name perhaps MODEM.INF. >> If may contain chipset Vendor informaton. >> >> Both your modems return IRQ problems, and scanModem has not output >> more information, try to follow advice provided here in last sections >> >> Candidate PCI devices with modem chips are: >> 00:03.0 Communication controller: Intel Corporation Mobile 4 Series >> Chipset MEI Controller (rev 07) >> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio >> Controller (rev 03) >> High Definition Audio cards can host modem chips. >> >> For candidate card in slot 00:03.0, firmware information and bootup >> diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:03.0 8086:2a44 17aa:20e6 Communication controller: Intel >> Corporation Mobile 4 Series Chipset MEI Controller >> >> Modem interrupt assignment and sharing: >> --- Bootup diagnostics for card in PCI slot 00:03.0 ---- >> [ 0.221432] pci 0000:00:03.0: reg 10 64bit mmio: [0xfc225800-0xfc22580f] >> [ 0.221464] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold >> [ 0.221467] pci 0000:00:03.0: PME# disabled >> [ 0.224923] pci 0000:03:00.0: reg 10 64bit mmio: [0xf4300000-0xf4301fff] >> [ 0.225048] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold >> [ 0.225059] pci 0000:03:00.0: PME# disabled >> [ 22.315569] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 >> [ 22.315599] iwlagn 0000:03:00.0: setting latency timer to 64 >> [ 22.315652] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link >> 5100AGN REV=0x54 >> [ 22.368721] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24 >> 802.11a channels >> [ 22.368804] iwlagn 0000:03:00.0: irq 31 for MSI/MSI-X >> [ 22.660567] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode >> [ 22.772581] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12 >> [ 265.221611] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra = >> 08:76:ff:3f:bf:2c tid = 0 >> [ 1729.092274] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra = >> 08:76:ff:3f:bf:2c tid = 6 >> >> The PCI slot 00:03.0 of the modem card may be disabled early in >> a bootup process, but then enabled later. If modem drivers load >> but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. >> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >> if help is needed. >> >> >> For candidate card in slot 00:1b.0, firmware information and bootup >> diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:1b.0 8086:293e 17aa:20f2 Audio device: Intel Corporation 82801I >> >> Modem interrupt assignment and sharing: >> 17: 152 692 IO-APIC-fasteoi uhci_hcd:usb7, >> ohci1394, HDA Intel >> --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- >> [ 0.222108] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfc020000-0xfc023fff] >> [ 0.222168] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold >> [ 0.222172] pci 0000:00:1b.0: PME# disabled >> [ 23.363348] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level, >> low) -> IRQ 17 >> [ 23.363369] HDA Intel 0000:00:1b.0: setting latency timer to 64 >> [ 23.440262] input: HDA Intel Headphone as >> /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 >> [ 23.440414] input: HDA Intel Mic as >> /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 >> [ 23.440599] input: HDA Intel Mic as >> /devices/pci0000:00/0000:00:1b.0/sound/card0/input10 >> [ 23.440762] input: HDA Intel Headphone as >> /devices/pci0000:00/0000:00:1b.0/sound/card0/input11 >> >> The PCI slot 00:1b.0 of the modem card may be disabled early in >> a bootup process, but then enabled later. If modem drivers load >> but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. >> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >> if help is needed. >> >> Regards, >> >> Antonio >> >> Regards, >> >> >> Antonio >> >> On Wed, Sep 28, 2011 at 10:26 AM, Prity Ladsaria Roy <pritywiz@xxxxxxxxx> wrote: >>> Hi, >>> >>> Please find the ModemData.txt file created by scanModem. >>> >>> I cannot get my modem working. >>> >>> Prity >>> >> >