Hi, Antonio, I do not have a windows os installed. Please do explain clearly as I have not clearly understood. Prity On Wed, Sep 28, 2011 at 6:46 PM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Prity, > > If you can boot into Windows (if available), could you please run the > test/diagnostics > > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to > expand the graphic. Manufacturer information may be displayed. For example, CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor > and device information. From the Driver Details TAB, copy out the > VENdor and DEVice information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > Both your modems return IRQ problems, and scanModem has not output > more information, try to follow advice provided here in last sections > > Candidate PCI devices with modem chips are: > 00:03.0 Communication controller: Intel Corporation Mobile 4 Series > Chipset MEI Controller (rev 07) > 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio > Controller (rev 03) > High Definition Audio cards can host modem chips. > > For candidate card in slot 00:03.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:03.0 8086:2a44 17aa:20e6 Communication controller: Intel > Corporation Mobile 4 Series Chipset MEI Controller > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 00:03.0 ---- > [ 0.221432] pci 0000:00:03.0: reg 10 64bit mmio: [0xfc225800-0xfc22580f] > [ 0.221464] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold > [ 0.221467] pci 0000:00:03.0: PME# disabled > [ 0.224923] pci 0000:03:00.0: reg 10 64bit mmio: [0xf4300000-0xf4301fff] > [ 0.225048] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold > [ 0.225059] pci 0000:03:00.0: PME# disabled > [ 22.315569] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 > [ 22.315599] iwlagn 0000:03:00.0: setting latency timer to 64 > [ 22.315652] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link > 5100AGN REV=0x54 > [ 22.368721] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24 > 802.11a channels > [ 22.368804] iwlagn 0000:03:00.0: irq 31 for MSI/MSI-X > [ 22.660567] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode > [ 22.772581] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12 > [ 265.221611] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra = > 08:76:ff:3f:bf:2c tid = 0 > [ 1729.092274] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra = > 08:76:ff:3f:bf:2c tid = 6 > > The PCI slot 00:03.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:293e 17aa:20f2 Audio device: Intel Corporation 82801I > > Modem interrupt assignment and sharing: > 17: 152 692 IO-APIC-fasteoi uhci_hcd:usb7, > ohci1394, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 0.222108] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfc020000-0xfc023fff] > [ 0.222168] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [ 0.222172] pci 0000:00:1b.0: PME# disabled > [ 23.363348] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level, > low) -> IRQ 17 > [ 23.363369] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [ 23.440262] input: HDA Intel Headphone as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 > [ 23.440414] input: HDA Intel Mic as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 > [ 23.440599] input: HDA Intel Mic as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input10 > [ 23.440762] input: HDA Intel Headphone as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input11 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > Regards, > > Antonio > > Regards, > > > Antonio > > On Wed, Sep 28, 2011 at 10:26 AM, Prity Ladsaria Roy <pritywiz@xxxxxxxxx> wrote: >> Hi, >> >> Please find the ModemData.txt file created by scanModem. >> >> I cannot get my modem working. >> >> Prity >> >