Prity,
If you can boot into Windows (if available), could you please run the
test/diagnostics
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the
VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Both your modems return IRQ problems, and scanModem has not output
more information, try to follow advice provided here in last sections
Candidate PCI devices with modem chips are:
00:03.0 Communication controller: Intel Corporation Mobile 4 Series
Chipset MEI Controller (rev 07)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:03.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:03.0 8086:2a44 17aa:20e6 Communication controller: Intel
Corporation Mobile 4 Series Chipset MEI Controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 00:03.0 ----
[ 0.221432] pci 0000:00:03.0: reg 10 64bit mmio: [0xfc225800-0xfc22580f]
[ 0.221464] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold
[ 0.221467] pci 0000:00:03.0: PME# disabled
[ 0.224923] pci 0000:03:00.0: reg 10 64bit mmio: [0xf4300000-0xf4301fff]
[ 0.225048] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold
[ 0.225059] pci 0000:03:00.0: PME# disabled
[ 22.315569] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 22.315599] iwlagn 0000:03:00.0: setting latency timer to 64
[ 22.315652] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link
5100AGN REV=0x54
[ 22.368721] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24
802.11a channels
[ 22.368804] iwlagn 0000:03:00.0: irq 31 for MSI/MSI-X
[ 22.660567] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode
[ 22.772581] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12
[ 265.221611] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
08:76:ff:3f:bf:2c tid = 0
[ 1729.092274] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
08:76:ff:3f:bf:2c tid = 6
The PCI slot 00:03.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:293e 17aa:20f2 Audio device: Intel Corporation 82801I
Modem interrupt assignment and sharing:
17: 152 692 IO-APIC-fasteoi uhci_hcd:usb7,
ohci1394, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.222108] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfc020000-0xfc023fff]
[ 0.222168] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.222172] pci 0000:00:1b.0: PME# disabled
[ 23.363348] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level,
low) -> IRQ 17
[ 23.363369] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 23.440262] input: HDA Intel Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 23.440414] input: HDA Intel Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 23.440599] input: HDA Intel Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 23.440762] input: HDA Intel Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
Regards,
Antonio
Regards,
Antonio
On Wed, Sep 28, 2011 at 10:26 AM, Prity Ladsaria Roy <pritywiz@xxxxxxxxx> wrote:
> Hi,
>
> Please find the ModemData.txt file created by scanModem.
>
> I cannot get my modem working.
>
> Prity
>
