Country: USA I used the most recent version of scanModem I could find. (It is, however, 23 weeks old.)' I have been working at this all day and getting nowhere. :-/ ---------------------------------------- Contents of ModemData.txt: ---------------------------------------- Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.38-8-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.38-8-generic (buildd@vernadsky) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu3) ) #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 scanModem update of: 2011_02_04 Distrib_ID=Ubuntu DistribCodeName=natty AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 413c:2010 Dell Computer Corp. ID 413c:1003 Dell Computer Corp. Keyboard Hub ID 0461:4d03 Primax Electronics, Ltd Kensington Mouse-in-a-box If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 01:08.0 Communication controller: Agere Systems Venus Modem (V90, 56KFlex) High Definition Audio cards can host modem chips. For candidate card in slot 01:08.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:08.0 11c1:0480 1668:0500 Communication controller: Agere Systems Venus Modem Modem interrupt assignment and sharing: 17: 95 IO-APIC-fasteoi --- Bootup diagnostics for card in PCI slot 01:08.0 ---- [ 0.182205] pci 0000:01:08.0: [11c1:0480] type 0 class 0x000780 [ 0.182227] pci 0000:01:08.0: reg 10: [mem 0xff8ffc00-0xff8ffcff] [ 0.182239] pci 0000:01:08.0: reg 14: [io 0xe800-0xe8ff] [ 0.182252] pci 0000:01:08.0: reg 18: [io 0xe400-0xe4ff] [ 0.182264] pci 0000:01:08.0: reg 1c: [io 0xecb8-0xecbf] [ 0.182314] pci 0000:01:08.0: supports D2 [ 0.182317] pci 0000:01:08.0: PME# supported from D2 D3hot D3cold [ 0.182323] pci 0000:01:08.0: PME# disabled [ 0.636619] serial 0000:01:08.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 0.657039] 0000:01:08.0: ttyS4 at I/O 0xe800 (irq = 17) is a 16550A The PCI slot 01:08.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 01:08.0: Modem chipset detected on NAME="Communication controller: Agere Systems Venus Modem " CLASS=0780 PCIDEV=11c1:0480 SUBSYS=1668:0500 IRQ=17 IDENT=Agere.Venus_serial_drivers For candidate modem in: 01:08.0 0780 Communication controller: Agere Systems Venus Modem Primary device ID: 11c1:0480 Support type needed or chipset: Agere.Venus_serial_drivers -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.5.2 and a compiler is not installed linux-headers-2.6.38-8-generic resources needed for compiling are not manifestly ready! The patch utility is needed for compiling ALSA drivers, and possibly others. If compiling is necessary packages must be installed, providing: gcc-4.5 make linux-headers-2.6.38-8-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------