Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Nova 3.0 kernel 2.6.32-31-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Nova , ALSA_version=1.0.21 Linux version 2.6.32-31-generic (pbuilder@nova-subnodo) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #2 SMP Thu Apr 28 00:50:50 UTC 2011 scanModem update of: 2011_02_04 Distrib_ID=Nova DistribCodeName=2011 AptRepositoryStem=http://nova.f10.uci.cu/nova Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 062a:0000 Creative Labs Optical mouse ID 147e:1000 Upek ID 0a5c:2145 Broadcom Corp. ID 17ef:4808 Lenovo If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 17aa:20f2 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 22: 3910 4013 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.219542] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe0f4000-0xfe0f7fff] [ 0.219596] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.219600] pci 0000:00:1b.0: PME# disabled [ 18.490771] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 18.490818] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 18.608989] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 [ 18.609276] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 [ 18.609460] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10 [ 18.609637] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1 00-01: Conexant Digital : Conexant Digital : playback 1 00-03: INTEL HDMI : INTEL HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xfe0f4000 irq 22 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.32-31-generic/kernel/sound/pci/hda/snd-hda-intel.ko The HDA diagnostics did not recognize a modem chip on the audio subsystem, though a Conexant chip modem might not be recognized. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=17aa:20f2 IRQ=22 HDA2=00:1b.0 SOFT=8086:293e.HDA IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 Primary device ID: Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-31-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. For Debian and some related distributions, a package kernel-kbuild-2.6-32 may be needed to support driver compiling. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273312 2010-03-06 22:59 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 vmnet1 vmnet8 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------