John, There are definitely two modems on your System, the VIA modem and the Agere 11c1:0440 modem. While trying to use the Agere modem first blacklist the VIA driver. Block unwanted modem drivers with an edit to $ sudo gedit /etc/modprobe.d/blacklist-modem.conf: # Uncomment these entries in order to blacklist unwanted modem drivers blacklist snd-atiixp-modem blacklist snd-via82xx-modem wherein, I have removed the # in the last 2 lines, Theb reboot abd retest MarvS On Tue, Feb 22, 2011 at 4:44 AM, Jacques Goldberg <Jacques.Goldberg@xxxxxxx> wrote: > John, > > You may be a victim of Ubuntu designers' desire to make everything > automatic. > Many things, ModemData.txt to begin with, Âin your reports confirm that > Ubuntu has (wrongly) decided that you have a via82xx modem, and has > installed drivers, links, amd more under this wrong assumption, while you > are rightly trying to use your Lucent/Agere modem. > This may have caused enough havoc to generate the failure. > > A little bit of collaborative work seems to me necessary now. > > Your dmesg ends up with an output generated by command  Âlsmod > I am not a Ubuntu user. However I use Linux since 1992 and this is the first > time that I notice a Âlsmod Âlisting in a dmesg output. > If this is not an Ubuntu feature then probably it was appended by you: am I > correct? > In any case there is no way in your dmesg log to find out at what > time/step/status this  lsmod  listing was created. > Furthermore I found no other  lsmod  listing in the three other files > which you aptly attached to your mail. > The lsmod Âlisting shown in your dmesg however displays: > snd_via82xx      Â20058 Â2 > snd_via82xx_modem    8486 Â0 > > This may not necessarily (but quite possibly) a nuisance, but  as long an > entry  martian_dev  is not shown Âin  lsmod  Âoutput your Lucent/Agere > modem (chipset model 44c was already produced by Lucent before Lucent got > purchased by Agere hence my naming). > **CANNOT** work , as its DRIVER IS NOT PRESENT IN THE COMPUTER MEMORY. > > Furthermore, I did not find a report of which PROGRAMS are running in the > computer when you start wvdial. > The output of the double (piped, this is what sign | Âmeans in a Âcommand) > Âcommand > ps ax | grep Âmartian > must report Âan entry  Âmartian_modem > > All this is explained in the file named INSTALL in the archive which you > must have downloaded to build the driver. > > In view of the above may I kindly ask to reboot your machine and try to > start wvdial, and send us Â(discuss@xxxxxxxxxxxxx , not directly to me) a > file with the output Âof  commands  (prefixed by sudo as and if asked by > Ubuntu) > lsmod > ps ax | grep martian > wvdial > > all of them given AFTER you have made all everything you are used to before > triggering Âwvdial. > > To check that the driver files martian_dev and martian_modem Âwere correctly > built, it would help if you could also run the commands > sudo updatedb   Â(keep cool, it takes some time to complete, and outputs > nothing on the console) > sudo locate martian > and send us the output of   sudo locate martian > > PLEASE insert the outputs as text in your message  as attached .txt files > are sometimes blocked on their way to us. > > Jacques > > On 02/22/2011 10:15 AM, John Smithson wrote: >> >> Dear Sir(s) >> >> I am still having modem troubles. I have attached some files to try to >> show you what is happening. >> >> I used the ModemHowTo help at Ubuntu.com and followed all the >> instructions amongst other things. >> >> I have installed Gnome PPP but it has never seen the modem at all even >> when I manually altered the config file as detailed in the Modem how to >> help. >> >> I also use the pon poff and plog commands; after configuring it; It >> worked only once >> >> I installed minicom and configured it; it never worked! >> >> It seems as if wvdial is the only one that can see the Modem and then >> something is stopping it completing the connection. I did try a comma in >> the tel. No but it made no difference. Wvdial did also connect once only >> >> Could you advise me any further please? >> >> I would appreciate any help you can offer. Also thank you for your help >> so far, it is wonderful there are people like yourselves 'out there' >> somewhere. >> >> Regards, John > >