Thanks Antonio for your help :) I don't know why but pulseaudio is now able to detect the device and works properly. I just did reinstall the alsa-driver-linuxant_1.0.20.3_all.deb.zip and after the reboot pulseaudio became ready. Thanks again for the help. Wish you the best On Mon, Mar 15, 2010 at 8:18 AM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Faraz, > > Might be an issue with x86_64 versus i686? Since your machine is 64 bit > > -------------------------- System information ---------------------------- > CPU=x86_64, Ubuntu , ALSA_version= > Linux version 2.6.31-20-generic (buildd@yellow) (gcc version 4.4.1 > (Ubuntu 4.4.1-4ubuntu9) ) #57-Ubuntu SMP Mon Feb 8 09:02:26 UTC 2010 > scanModem update of: 2010_02_25 > The modem symbolic link is /dev/modem -> /dev/ttySHSF0 > Distrib_ID=Ubuntu > DistribCodeName=karmic > AptRepositoryStem=http://th.archive.ubuntu.com/ubuntu/ > > > Presently install your Linux Distributions dkms package. It provides > for automated driver updates, > following upgrade of your kernel. For details see > http://linux.dell.com/projects.shtml#dkms > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 > modem controllers. > In both cases, 32 bit libraries must be installed to support the > slmodemd helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes > are x86_64 competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on > x86_64 systems. > > There are no blacklisted modem drivers in /etc/modprobe* files > > ATM, > there are no x86_64 bit alsa drivers for your 2.6.31-? Ubuntu Kernel :( > > http://www.linuxant.com/alsa-driver/downloads-ubuntu-x86_64.php > > Jonathan, > Is there a package that he can use?, or does the all deb package he used OK? > > Thanks, > > Antonio > > > > On 3/14/10, Faraz Faghri <faraz.faghri@xxxxxxxxx> wrote: >> Thanks Antonio, >> >> I got the modem installed following the linuxant guide by installing: >> alsa-driver-linuxant_1.0.20.3_all.deb >> hsfmodem-7.80.02.05x86_64full.tar.gz >> >> but now there is conflict between alsa and pulseaudio; pulseaudio is >> unable of detecting my audio device. I definitely want to use >> pulseaudio and no modem sound would not bother me. but I am not sure >> by removing the alsa package my modem would work properly, since in >> the first try I installed the hsfmodem without alsa and it didn't >> detect my modem. >> >> I appreciate your help. >> >> On Mon, Mar 15, 2010 at 12:02 AM, Antonio Olivares >> <olivares14031@xxxxxxxxx> wrote: >>> Faraz, >>> >>> A pci modem is not detected through the devices. See recommendations >>> given by scanModem: >>> >>> A candidate modem is not transparent among the PCI devices: >>> ------------------------------------------------ >>> 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series >>> Chipset Integrated Graphics Controller (rev 07) >>> 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset >>> Integrated Graphics Controller (rev 07) >>> 00:03.0 Communication controller: Intel Corporation Mobile 4 Series >>> Chipset MEI Controller (rev 07) >>> 00:03.2 IDE interface: Intel Corporation Mobile 4 Series Chipset PT >>> IDER Controller (rev 07) >>> 00:03.3 Serial controller: Intel Corporation Mobile 4 Series Chipset >>> AMT SOL Redirection (rev 07) >>> 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network >>> Connection (rev 03) >>> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio >>> Controller (rev 03) >>> 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI >>> Controller (rev 03) >>> 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller >>> (rev 03) >>> 03:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN >>> [Shiloh] Network Connection >>> ------------------------------------------------ >>> with USB, bridge, and RAM devices not displayed. >>> If a High Definition Audio card is present, if might be hosted on the >>> Subsystem. >>> >>> If your modem is an >>> external USB type, >>> connected by an external serial cable, >>> or mounted internally on an ISA card, >>> then scanModem would not access it. >>> >>> Try this first >>> >>> Try with Root permission >>> (1) $ sudo wvdialconf /etc/wvdial.conf >>> to detect these modem types and some USB modems. >>> If the detection is successful, read the DOCs/wvdial.txt . >>> Edit the /etc/wvdial.conf with Root permission: >>> sudo gedit /etc/wvdial.conf >>> will be able to dial out with Root permission: >>> sudo wvdial >>> >>> Many modems for which scanModem fails have Conexant chips. >>> From http://www.linuxant.com/drivers/modemident.php >>> get the ListModem tool, which will report on Conexant chipset modems >>> >>> >>> Try this if step (1) did not return any results >>> >>> (2) >>> If the above tests fail, please provide any independent information >>> available on your modem. >>> If an alternative boot into Microsoft windows can be done, do mouse >>> clicks on: >>> Start > Settings > Control Panel > Classical View (for Window XP) > >>> System >>>> Hardware > Device Manager > Modems > Click on the + > Modem. Double click >>>> to >>> expand the graphic. Manufacturer information may be displayed. For >>> example, CXT >>> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or >>> vendor >>> and device information. From the Driver Details TAB, copy out the >>> VENdor and DEVice information. >>> Next do the Query Modem and record the ATI specifications displayed such >>> as: >>> ATI3 - Agere SoftModem Version 2.1.22 >>> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 >>> Try to identify the modem setup file, with name perhaps MODEM.INF. >>> If may contain chipset Vendor informaton. >>> >>> scanModem also reports that you have a driver apparently installed: >>> >>> The modem symbolic link is /dev/modem -> /dev/ttySHSF0 >>> >>> Hopefully >>> $ sudo wvdialconf /etc/wvdial.conf >>> >>> finds it. Let us know if it does or not. If it does not find the >>> modem port, and you can boot into windows, please run the tests >>> suggested above and report back. >>> >>> Regards, >>> >>> Antonio >>> >>> >>> >>> >>> >>> On 3/14/10, Faraz Faghri <faraz.faghri@xxxxxxxxx> wrote: >>>> Hi, >>>> >>>> I have a ThinkPad X200 with and I am not able finding the suitable way >>>> of installing the modem. >>>> The scanmodem log is attached. >>>> >>>> Could anyone guide me through the installation, please. >>>> Thanks in advance. >>>> >>> >> >