Hi, I have a ThinkPad X200 with and I am not able finding the suitable way of installing the modem. The scanmodem log is attached. Could anyone guide me through the installation, please. Thanks in advance.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-20-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version= Linux version 2.6.31-20-generic (buildd@yellow) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu9) ) #57-Ubuntu SMP Mon Feb 8 09:02:26 UTC 2010 scanModem update of: 2010_02_25 The modem symbolic link is /dev/modem -> /dev/ttySHSF0 Distrib_ID=Ubuntu DistribCodeName=karmic AptRepositoryStem=http://th.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 17ef:480c Lenovo ID 0461:4d03 Primax Electronics, Ltd Kensington Mouse-in-a-box If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:03.0 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller (rev 07) 00:03.3 Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection (rev 07) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.0 8086:2a44 17aa:20e6 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller Modem interrupt assignment and sharing: 16: 226 244 IO-APIC-fasteoi uhci_hcd:usb6, heci --- Bootup diagnostics for card in PCI slot 00:03.0 ---- [ 0.392031] pci 0000:00:03.0: reg 10 64bit mmio: [0xf2826800-0xf282680f] [ 0.392031] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold [ 0.392031] pci 0000:00:03.0: PME# disabled [ 0.400272] pci 0000:03:00.0: reg 10 64bit mmio: [0xf2500000-0xf2501fff] [ 0.400390] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold [ 0.400401] pci 0000:03:00.0: PME# disabled [ 12.778610] heci 0000:00:03.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 12.778615] heci 0000:00:03.0: setting latency timer to 64 [ 13.176358] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 13.176387] iwlagn 0000:03:00.0: setting latency timer to 64 [ 13.176440] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link 5100AGN REV=0x54 [ 13.213360] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels [ 13.213441] iwlagn 0000:03:00.0: irq 30 for MSI/MSI-X [ 13.961951] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode [ 13.994595] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12 [ 274.801631] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra = 00:1c:10:fa:c9:22 tid = 0 The PCI slot 00:03.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:03.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.3 8086:2a47 17aa:20ec Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection Modem interrupt assignment and sharing: 17: 24 20 IO-APIC-fasteoi uhci_hcd:usb7 --- Bootup diagnostics for card in PCI slot 00:03.3 ---- [ 0.392031] pci 0000:00:03.3: reg 10 io port: [0x1830-0x1837] [ 0.392031] pci 0000:00:03.3: reg 14 32bit mmio: [0xf2624000-0xf2624fff] [ 0.772890] serial 0000:00:03.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 0.772939] 0000:00:03.3: ttyS0 at I/O 0x1830 (irq = 17) is a 16550A For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 17aa:20f2 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.392031] pci 0000:00:1b.0: reg 10 64bit mmio: [0xf2620000-0xf2623fff] [ 0.392031] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.392031] pci 0000:00:1b.0: PME# disabled The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not transparent among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:03.0 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller (rev 07) 00:03.2 IDE interface: Intel Corporation Mobile 4 Series Chipset PT IDER Controller (rev 07) 00:03.3 Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection (rev 07) 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 03:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection ------------------------------------------------ with USB, bridge, and RAM devices not displayed. If a High Definition Audio card is present, if might be hosted on the Subsystem. If your modem is an external USB type, connected by an external serial cable, or mounted internally on an ISA card, then scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Predictive diagnostics for card in bus 00:03.0: Modem chipset not detected on NAME="Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller " CLASS=0780 PCIDEV=8086:2a44 SUBSYS=17aa:20e6 IRQ=16 For candidate modem in: 00:03.0 0780 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller Primary device ID: 8086:2a44 Support type needed or chipset: Predictive diagnostics for card in bus 00:03.3: Modem chipset not detected on NAME="Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection " CLASS=0700 PCIDEV=8086:2a47 SUBSYS=17aa:20ec IRQ=17 For candidate modem in: 00:03.3 0700 Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection Primary device ID: 8086:2a47 Support type needed or chipset: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=17aa:20f2 IRQ=11 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Support type needed or chipset: The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.1 and the compiler used in kernel assembly: 4.4.1 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.31-20-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. Compressed files at: /usr/src/tp-smapi.tar.bz2 If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 321600 2009-02-20 21:56 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 13 2010-03-14 23:26 /dev/modem -> /dev/ttySHSF0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem" Within /etc/modprobe.conf files: /etc/modprobe.d/hsf.conf:alias /dev/modem /dev/ttySHSF /etc/modprobe.d/hsf.conf:install /dev/ttySHSF /sbin/modprobe hsfpcibasic2; /sbin/modprobe hsfpcibasic3; /sbin/modprobe hsfmc97ich; /sbin/modprobe hsfmc97via; /sbin/modprobe hsfmc97ali; /sbin/modprobe hsfmc97ati; /sbin/modprobe hsfmc97sis; [ -e /lib/modules/`uname -r`/extra/hsfusbcd2.ko ] && /sbin/modprobe hsfusbcd2; /sbin/modprobe snd_hda_intel; [ -e /lib/modules/`uname -r`/extra/snd-hda-codec-hsfmodem.ko ] && /sbin/modprobe snd-hda-codec-hsfmodem; /bin/true /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/hsf.conflicts.conf:install snd-via82xx-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97via /etc/modprobe.d/hsf.conflicts.conf:install snd-atiixp-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97ati Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: /etc/modules.conf:alias /dev/modem /dev/ttySHSF /etc/modules.conf:probeall /dev/ttySHSF hsfpcibasic2 hsfpcibasic3 hsfmc97ich hsfmc97via hsfmc97ali hsfmc97ati hsfmc97sis hsfusbcd2 snd_hda_intel snd-hda-codec-hsfmodem --------- end modem support lines --------