I am new to Linux. Cable and wireless work fine. I have installed
GnomePPP and Wvdial. In GnomePPP, on the first pass the modem connects
the carrier is then lost. After that, the modem is no longer detected
until I roboot. ModemData.txt says that my configuration has not
previously been examined by your group. So, here it is!
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.31-17-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.31-17-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009
scanModem update of: 2010_01_13
The modem symbolic link is /dev/modem -> ttySL0
The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/0
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_atiixp_modem snd_via82xx_modem snd_intel8x0m
Attached USB devices are:
ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1e.3 8086:266d 103c:0934 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW
Modem interrupt assignment and sharing:
22: 3 IO-APIC-fasteoi ohci1394, mmc0, mmc1, mmc2, Intel ICH6 Modem
--- Bootup diagnostics for card in PCI slot 00:1e.3 ----
[ 0.161902] pci 0000:00:1e.3: reg 10 io port: [0x3400-0x34ff]
[ 0.161910] pci 0000:00:1e.3: reg 14 io port: [0x3500-0x357f]
[ 0.161958] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold
[ 0.161963] pci 0000:00:1e.3: PME# disabled
[ 0.914394] serial 0000:00:1e.3: PCI INT B -> GSI 22 (level, low) -> IRQ 22
[ 0.914402] serial 0000:00:1e.3: PCI INT B disabled
[ 15.229493] Intel ICH Modem 0000:00:1e.3: PCI INT B -> GSI 22 (level, low) -> IRQ 22
[ 15.229512] Intel ICH Modem 0000:00:1e.3: setting latency timer to 64
The PCI slot 00:1e.3 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 02:06.5, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:06.5 104c:8035 103c:0934 Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 02:06.5 ----
[ 0.163295] pci 0000:02:06.5: reg 10 32bit mmio: [0xc840d000-0xc840dfff]
[ 0.163306] pci 0000:02:06.5: reg 14 32bit mmio: [0xc840e000-0xc840efff]
[ 0.163316] pci 0000:02:06.5: reg 18 32bit mmio: [0xc840f000-0xc840ffff]
[ 0.163327] pci 0000:02:06.5: reg 1c 32bit mmio: [0xc8410000-0xc8410fff]
[ 0.163377] pci 0000:02:06.5: supports D1 D2
[ 0.163379] pci 0000:02:06.5: PME# supported from D0 D1 D2 D3hot
[ 0.163385] pci 0000:02:06.5: PME# disabled
The PCI slot 02:06.5 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.20
The modem cards detected by "aplay -l" are:
card 1: Modem [Intel ICH6 Modem], device 0: Intel ICH - Modem [Intel ICH6 Modem - Modem]
The /proc/asound/pcm file reports:
-----------------------
00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1
00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1
00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1
00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1
00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1
01-00: Intel ICH - Modem : Intel ICH6 Modem - Modem : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [ICH6 ]: ICH4 - Intel ICH6
Intel ICH6 with AD1981B at irq 21
1 [Modem ]: ICH-MODEM - Intel ICH6 Modem
Intel ICH6 Modem at irq 22
Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1
-----------------------------------------------
Extended modem ID: codec=1 LIN1
Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs
-------------------------------
0:7c = 5349 and 0:7e = 4c27
are translated from hexadecimal code into the modem chip identifier: SIL27
The driver snd-intel8x0m with its dependent drivers:
snd_intel8x0m 13896 5
snd_ac97_codec 101216 4 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0
snd_pcm 75296 9 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd 59204 26 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc 9156 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_pcm
----------
provide modem + audio support.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1e.3:
Modem chipset detected on
NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW "
CLASS=0703
PCIDEV=8086:266d
SUBSYS=103c:0934
IRQ=22
SOFT=8086:266d.MC97
CodecDiagnosed=SIL27
CodecClass=SIL
IDENT=slmodemd
Driver=snd-intel8x0m
For candidate modem in: 00:1e.3
0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW
Primary device ID: 8086:266d
Subsystem PCI_id 103c:0934
Softmodem codec or chipset from diagnostics: SIL27, an LSI/AgereSystems type
from Archives:
This is a NEW softmodem case! Please send the output ModemData.txt
to DISCUSS@xxxxxxxxxxxxx to enrich the Archive and help others!
If further assistance is not needed, please use email Subject:
New Case Only
-------------------------------------------
Support type needed or chipset: slmodemd
An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m
provides Low Level support enabling contact with the modem hardware.
For all BUT Conexant chip soft modems (using hsfmodem software)
complementary High Level support is through a Smartlink utility: slmodemd
Download from http://linmodems.technion.ac.il/packages/smartlink/
the package SLMODEMD.gcc4.4.tar.gz having a compiled slmodemd. Unpack under Linux with:
$ tar zxf SLMODEMD.gcc4.4.tar.gz
and read instructions therein. But briefly, the modem is setup with command:
sudo slmodemd -c YOUR_COUNTRY --alsa modem:1
reporting dynamic creation of ports:
/dev/ttySL0 --> /dev/pts/N , with N some number
Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Predictive diagnostics for card in bus 02:06.5:
Modem chipset not detected on
NAME="Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller"
CLASS=0780
PCIDEV=104c:8035
SUBSYS=103c:0934
IRQ=11
CodecClass=SIL
For candidate modem in: 02:06.5
0780 Communication controller: Texas Instruments PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller
Primary device ID: 104c:8035
Support type needed or chipset:
scanModem could not identify the Support Type needed from diagnosics or archives.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4.1
The patch utility is needed for compiling ALSA drivers, and possibly others.
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31-17-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 6 2010-01-17 12:10 /dev/modem -> ttySL0
slmodemd created symbolic link /dev/ttySL0: lrwxrwxrwx 1 root root 10 2010-01-17 12:10 /dev/ttySL0 -> /dev/pts/0
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
